Job Description

JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Senior Food & Beverages Manager
Department
IFM
Reporting To
Associate Director IFM
Number of Subordinates
Position's Goal
To manage the F&B services at Pan India level.
Deliverable Role/Responsibilities

• Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client.
• Stay in close communication with the client for all issues regarding services, new initiatives and hygiene and prepare documents of the same.
• Ensure smooth operation across all cities.
• Follow up on client meetings and requirements with applicable correspondence, reports, and proposals as necessary.
• Understand and exceed the expectations of the client to ensure complete satisfaction.
• Timely addressal of all issues with pertaining to the client and the operations
• Apprise the management of any serious reversal or threat to the operations on time.
• Summarized findings and recommendations for action or consideration by the client.
• The status of major initiatives affecting planning decisions for the sites.
• Facilitates and or resolves planning issues identified in the customer planning meetings.
• Provide assistance for F&B, EHS Audits for all locations at periodical intervals.
• Managing the in F&B, EHS Audits for all locations at periodical intervals
• Develop controls to keep track of wastage, production, sale, leftovers etc.
• Ensure that safety and hygiene policy is strictly followed at all sites.
• Review of trend analysis to identify areas of service improvement.
• Plan conduct and monitor training for food vendors.
• Review the performance of food vendors and coordinate and plan corrective actions.
• Ensure that the data required for the raising of invoices is sent to the accounts department on time.
• Strictly enforce timely collection of the invoiced amounts from the client as per the agreed terms and conditions
• Keep track of all the invoices of the site
• Maintain updated vendor escalation matrix.
• Monitor the budgets for the enterprise services.

Education / Yrs of Experience

• Hotel Management Graduate/Diploma Holder with 6-8 years of relevant experience
• Interpersonal influence, Achievement Oriented, Excellent communication skills at all levels.
• Preferably with Kitchen experience.

Skill Sets

• Exposure and experience in dealing with multinational corporate organizations.
• Multi-location operations.
• Strong Analytical skills and a strategic thinker
• Ability to adapt and perform under pressure.
• Possess strong interpersonal skills with the ability to build rapport quickly.
• Excellent communication skills
• Ability to operationally manage Food Vendor base.

Location:
On-site -Gurugram, HR
Scheduled Weekly Hours: 40
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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