Job Description

Who we are

We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.

Job Summary

Responsible for managing, configuring, and optimizing the NetSuite ERP system and Zone Billing to support business operations. Tasks include user management, system customization, troubleshooting, data integrity, and system upgrades. Collaborates with cross-functional teams to ensure NetSuite meets business needs, creates reports and dashboards, and provides end-user training and support. Helps design and maintain new solutions and processes. Manages third party integrations, upgrades, testing, and implementations. Can be the primary point person on 2-3 projects simultaneously. Ensures compliance with best practices and regulatory requirements.

What you will do

Manages and maintains day-to-day operations of NetSuite ERP system, including system configurations, customizations, and user roles/permissions; performs regular system audits to ensure data accuracy and system integrity; creates and manages workflows, saved searches, dashboards, and reports to meet user and business needs, Onboarding/offboarding employees Provides ongoing user support and training to ensure optimal utilization of NetSuite; troubleshoots and resolves system issues, collaborating with NetSuite support or external consultants as needed; responds to user requests for custom fields, records, forms and system enhancements Collaborates with departments (Finance, Sales, Operations, Back Office) to identify opportunities for process improvements and automation within NetSuite; coordinates with third-party vendors and tools for integration projects Oversees data imports, exports, and migration projects while ensuring data integrity and accuracy; manages and maintains the Configuration Management Database (CMDB) and other NetSuite databases; creates and enforces data governance policies and practices Builds and maintains reports and analytics dashboards for key stakeholders; analyzes system data and provides insights to improve business decision-making. Implementing new modules, reports, and processes Monitors system compliance with organizational policies, industry regulations, and data privacy laws; implements and maintains proper access controls, segregation of duties, and audit logs Stays up to date with NetSuite system upgrades, new features, and best practices; leads or participates in NetSuite-related projects, such as module Improving information flow to management and the rest of the business, Create configurations and customizations of NetSuite to meet the business needs Ability to effectively plan out a project and manage it to completion. Assign tasks to others and manage the regular deadlines of all project tasks. Consistently hit target project dates Effectively communicate, prioritize tasks, and manage time efficiently High performance individual who is persistent and self-motivated to accomplish tasks Detail-oriented, quick learner, and problem solver Strong interpersonal communication skills Drive process improvement and efficiency in the business

What you will have

Bachelor's degree in information systems, Computer Science, Finance, or related field (or equivalent work experience) 5+ years of practical experience with NetSuite customizations and data migration Proficiency in NetSuite customization tools, including Suite Flow, Suite Script, and Suite Talk Zone Advance Billing (ZAB certified) required Strong understanding of daily business processes, including order-to-cash workflows, Procure to Pay workflows, Record to report workflows, international accounting workflows

Nice to have

NetSuite Administrator Certification preferred Familiarity with various NetSuite integration tools Experience with NetSuite modules (ERP, CRM, Suite Analytics, Advanced Financials, etc.) is preferred

Benefits

Generous time off policies Top shelf benefits Education, wellness and lifestyle support




#LI-SD1