Job Description

JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Operations Management

• To carry out all engineering & operational procedures
• Ensure proper functioning of the following system in the facility
• All Electrical Systems
• All HVAC system
• All PACs
• Water, Plumbing, Sanitary Systems
• Elevators/Lifts
• Cafeteria equipments
• To liaise with the vendors for maintenance/service practices of M&E contactors to deliver quality work practices in line with the manufacturer recommendations.
• To ensure that all maintenance related schedules & shut down in consultations with OEM & Accenture are followed.
• Daily inspection of log books, history card, checklist, escalation charts, OCP & PPM schedules etc for a better management of engineering systems
• To ensure and guide the technical staff attends & work for closures for all F&S technical related issues in the facility.
• To adhere to 52 weeks annual M&E maintenance schedule.
• To maintain consistency on agreed SLA & KPI.
• To participate during emergency evacuation procedure and manage all health & safety issues. 1Prepare and collate data related to vendor performance and escalate as required.
• Ensure proper usage & functioning of e-fit facility tool (IMT, VMT, Sites ops modules, Site Inspection Tool) as per defined scope.
• Ensure all PM work orders in 360 facility tool are closed and escalate in case of any deviation. Track and close all builder related queries in QMS on monthly basis.
• Conduct M&E onboarding process, back to Basic as defined.
• Ensure all the mandatory trainings are conducted as per schedule and track for attendance.
• Coordinate for execution of works related to IC requests without escalations.
• Conduct interview for M&E new joiners.
• Ensure 100% usage of online work permit tool and upload incidents in the incident tool.
• Proper handing & taking over tabs which are utilized for taking equipment readings.
• Conduct central store audit, BMS store audit and BMS audit on monthly basis.
• Facility walk around and ensure Walk around map & Guide is followed and maintained.
• Coordinate with DM team for any issues that need help.
• Important and VIP client visits to be coordinated with Events team and should be managed without escalations.
• Ensure to close the Seibel tickets on time & weekly once do analysis for repeated complaints and highlight to CE
• Ensure to support for all client audits /Internal & External audits
• Ensure the functionality of all technology tools in the facility

Security Operations * Attending the shift briefing

• To ensure Security muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in security services
• To ensure that the security assignment manager or security in-charge of the facility is being updated on the clients/VIP visits
• To ensure that the security related issues are discussed with security assignment manager and also on priority for the shift and ensure there is an action and tracking for the issue closure.
• To ensure that security staff adheres to GAP norms.
• To discuss and assist facility manager and security Manager (pan India) on monthly basis on the vendor performance matrix.
• To ensure the Grooming of the staff
• To manage the overall key room, clock room and time office operations.
• To ensure weekly training is imparted and staff grooming standard is maintained.
• To ensure VMT tool (vendor management tool) is up and run all the time
• To ensure all registers/tools update for material movements (In & Out) on day to day basis
• Follow the escalation matrix if anything wrong
• Ensure to implement EHS practices (PPEs etc) in and around the security premises
• Ensure to update the new assets in the asset tracker & update the relevant stake holders (WM & CEs)
• Housekeeping Operations
• Attending the shift briefing
• To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services.
• To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the clients/VIP visits.
• To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure.
• To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services.
• Identification, on time closure and reporting of snags.
• To discuss and assist facility manager on monthly basis on the vendor performance matrix.
• Ensure all the Siebel housekeeping calls are closed on priority and within TAT without escalations

Cafeteria Operations * To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas

• During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements
• To ensure random food samples test is done by Accenture authorized vendor and results are taken up accordingly.
• To manage and supervise the quality, quantity and the cost of meal and refreshments being served in the cafeteria.
• To ensure that the operating hours, menus will be prominently displayed in all prominent places in the cafeteria.
• To conduct quarterly traffic analysis and ensure that waiting time on the cash counter and food counters and Sodexho counters shall be within tolerable limits.
• To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic.
• To ensure that tracking is done on the vendor crockery like spoons, plates etc. to ensure no shortages.
• Should conduct monthly random Kitchen audit of the vendors.
• Escalate Facility Manager and then Accenture Lead on escalations.
• Ensure the hygiene of the cafeteria vendors operating in stalls.
• Ensure PPE are used by vendor staff while serving, cooking and washing.

Location:
On-site Trichy, TN
Scheduled Weekly Hours: 48
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
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