Job Description

Position Title:

Senior Manager-Facilities

Reports Directly to: Regional Leader

Position Overview:

The Senior Facility Manager is responsible for overseeing the maintenance, operations, and strategic planning of multiple facilities to ensure safe, efficient, and cost-effective environments that support business operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex facility operations while leading a team of facility professionals. Should have handled multiple sites across PAN India.

Primary Responsibilities:

Facility Operations Management

Oversee day-to-day operations of multiple facilities including HVAC, electrical, plumbing, security, and building automation systems Develop and implement preventive maintenance programs to maximize equipment life and minimize downtime Manage facility budgets, forecasting, and cost control measures Ensure compliance with local, state, and federal regulations including OSHA, ADA, and environmental standards

Team Leadership

Lead and mentor a team of facility coordinators, maintenance technicians, and contracted service providers Conduct performance reviews, training programs, and professional development initiatives Coordinate work schedules and resource allocation across multiple sites

Strategic Planning

Develop long-term facility master plans and capital improvement strategies Conduct facility assessments and recommend upgrades or modifications Evaluate and implement new technologies to improve operational efficiency Support space planning and workplace optimization initiatives

Vendor and Contract Management

Negotiate and manage contracts with external service providers and vendors Oversee contractor performance and ensure service level agreements are met Source and evaluate new vendors to optimize cost and service quality

Emergency Response and Safety

Develop and maintain emergency response procedures and business continuity plans Coordinate with security teams and local emergency services Ensure workplace safety protocols are implemented and maintained Investigate incidents and implement corrective actions

Required Qualifications

Education and Experience

Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field Minimum 10-15 years of facilities management experience with at least 5 years in a Managerial role Experience managing multiple facilities or large commercial properties

Technical Skills

Strong knowledge of building systems (HVAC, electrical, plumbing, fire safety) Proficiency in computerized maintenance management systems (CMMS) Understanding of building codes, safety regulations, and compliance requirements Project management experience and certification (PMP preferred)

Professional Certifications

(Preferred)

Facility Management Professional (FMP) or Certified Facility Manager (CFM) Professional Engineer (PE) license OSHA 30-Hour certification LEED certification

Skills and Competencies

Excellent leadership and team management abilities Strong analytical and problem-solving skills Exceptional communication and interpersonal skills Budget management and financial analysis capabilities Ability to work under pressure and manage multiple priorities Proficiency in Microsoft Office Suite and facility management software

Requirements

Required Skills:

Ability to communicate technical concepts to technical and non-technical audiences verbally and in writing Proven leadership skills Strong creative and analytical thinking Solid writing skills Excellent customer service Analytical and problem-solving skills Aptitude for learning and implementing new technologies Excellent Customer facing and Service skills Strong organizational skills Strong project management skills

Strong presentation skills