Job Description

Job Purpose The incumbent will be responsible for the processing of Purchase Requisition, creation of Purchase orders in the various ERP and tools, resolution the various queries/issues related to Order management activities within the agreed SLA deadlines. . Create Purchase requisition/Purchase Order in different ERPs as per the business requests. . Follow the SOP/ Procurement practices to process PR, Purchase order, PO amendments request. . Communicate with business users/ supplier to facilitate PO release. . Make follow up with the vendor for expediting the delivery of the ordered goods & services. . Ensure generation of Purchase orders within the agreed TAT. . Communicate with various stakeholders for query resolution in PR / PO process. . Initiate, Track, maintain and record supplier acknowledgement of all PO released. . Able to interpret supplier quote for PR/PO creation and perform necessary action. . Ensure adherence of commercial and legal terms used in Procurement process for effective PO creation and its management . Coordinate between Sourcing and Vendor Management team for Supplier onboarding in ERP System. . Monitoring and management of supplier invoices and Goods/Service receipt creation. . Receipt of supplier invoices and conduct a compliance check. . Check and validate the delivery of the Material / Service with Service user, department or stake holder ( Engineering, transport, purchasing, IT) . Create GR / SES in ERP like SAP, Oracle and IFS. . Keep the record of Goods or Service and ensure reconciliation with the invoices. . Monitor the approval of invoices until payment. . Handle Dispute resolution between sourcing and AP. . Perform other Supply chain activities as per the agreed SLA deadlines. . Send the non-disclosure agreements to the supplier for approval. . Able to resolve complex queries basis the understanding of the procurement terms like RFX, Quote, Bid. . Monitor the progress of supplier\'s feedback. . Support the managers to ensure process excellence, harmonization and efficiency . Should bring in the notice of the managers any open areas/ potential risks/ challenges which needs immediate attention. . In addition to the above mentioned tasks, the jobholder may be asked from time to time to assist with other activities within GBS. . Create, update process flow maps and SOPs as per the agreed procedure and manage relevant trackers. Skills . Extremely professional competency required . Excellent customer service skills and experience of telephone based support is desirable . Aptitude for process improvement, attention to detail, getting to root cause of problems . Team player . Enthusiastic, positive attitude to support a constructive working environment . Focuses activities on customer business priorities . May require extended working hours during month / quarter ends . Zero Defect mindset with attention to details Leadership Competencies Act with Agility Adopt a Growth Mindset Create Inclusive Culture Drive Accountability

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