Job Description

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? To be responsible for achieving high level of customer satisfaction regarding estimated expenses as well as corporate rules and formalities. ? To be responsible for preparing and dispatching all IPD bills and keeping its records as per set protocols.
? To be responsible for preparing, reviewing and sending patient statements to various insurance companies and other panel organization. ? To keep yourself updated with information of all payer plans for different panel companies and TPAs.
? To review the payer plans and codes of different corporate & TPA and to ensure that same is updated in HIS and monitor its implementation also.
? To be responsible for timely submission of deposited cheques, cash, drafts, credit slips to finance.
? To be responsible for keeping record for all correspondence done for IPD billing patients.
? To identify and resolve IPD patients billing complaints and to raise red flag to the concerned authority in case of any difficulty.
? To ensure accurate and timely submission of all monthly and daily reports.
? To achieve high level of customer satisfaction at each interaction.
? To be responsible for maintenance of department records as per the NABH requirement.
? To be responsible for effective utilization of hospital information system.
? Should have total familiarity with all instructional manuals and operating procedures applicable to the role and in accordance with NABH protocols.
? To participate in training programs to maintain and update your professional knowledge.
? Any other task assigned to you by your HOD from time to time.

Skills Required