Job Description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
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Shift: Night Shift - Work from Office
Qualification: Graduate
Experience: 36-60 months
Experience Breakup: Process training experience in BPO/media domain; familiarity with KA/KT, onboarding, and floor coaching
Essential Hiring Skills:

• Facilitation and presentation skills
• Process training delivery and onboarding support
• Stakeholder engagement and floor coaching
• MS Office (Excel, Word, Outlook) - basic
• Communication and organization skills

Good to have Hiring Skills:

• Ability to lead workshops
• Traffic process knowledge
• Data entry and system navigation
• Client interaction experience

Trainable Skills:

• Internal tools and trainee reporting
• Cumulus-specific workflow
• KA/KT documentation and refresher cycles
• Risk/compliance integration and audit reporting

Responsibilities:

• Deliver process-specific training and onboarding sessions for new hires
• Provide refresher training and remedial coaching for floor teams
• Maintain trainee performance data and generate training reports
• Ensure regulatory compliance and update content as per process needs
• Conduct monthly knowledge checks and align with operations on gaps

Location: Chennai
Mandatory Skills: Training .
Experience: 1-3 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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