Job Description

Senior ExecutiveEXL/SE/1465009


Payment ServicesChennai
Posted On
08 Sep 2025
End Date
23 Oct 2025
Required Experience
2 - 4 Years



Basic Section
Number Of Positions


2


Band


A2


Band Name


Senior Executive


Cost Code


D013449


Campus/Non Campus


NON CAMPUS


Employment Type


Permanent


Requisition Type


New


Max CTC


400000.0000 - 700000.0000


Complexity Level


Not Applicable


Work Type


Hybrid - Working Partly From Home And Partly From Office


Organisational
Group


Healthcare


Sub Group


Healthcare


Organization


Payment Services


LOB


Payment Services


SBU


Payment Integrity - Operations


Country


India


City


Chennai


Center


IN Chennai C51




Skills
Skill


BPO


HEALTHCARE


CALL CENTER


MEDICAL BILLING


A/R ANALYSIS


Minimum Qualification


GRADUATE


Certification


No data available

_ Senior Executive - AR Analyst _ Denial management

Job Name:

Senior Executive

Position Title:

Senior Executive -

AR Analyst

Band:

A2

LOB:

Denial Management - AR Analyst - RCM

Reporting to:

Assistant Manager

Location/Site:

EXL India, Chennai

Overview:

Review, Analyze and Manage assigned outstanding receivables portfolio by ensuring outstanding/denied claims are resolved, follow up effectively for additional information as needed with insurance companies for claims resolution, follow up with the insurance company on the outstanding/denied claims and resolve them within the timelines and defined Service Level Agreements (SLA's), website checking and working on non-callable denials.

Qualifications:

Graduation in any stream

Experience:

BPO Experience : 2-4 years


US Healthcare AR experience preferred

Communication Skill:

Excellent written (documentation) and oral communication skills

Working Hours:

40 hours per week as Full-time employee


Shift time: Mid Shift


Weekends Off

Telecommuter/Internet requirements, if applicable:

High Speed internet connection at home, must be broadband


Must understand and adhere with telecommuter policy

Skills and abilities:

Working on website related claims and action based on coding team responses. All non-callable denials, demographic and eligibility denials need to be worked Ensure Daily Productivity targets are met at the required quality level on the assigned inventory, Perform timely follow up on claims to avoid revenue loss, Prioritize the pending claims for calling from the aging bucket, Review claims that have not been paid by insurance companies, Check insurance information provided by patient if it is insufficient or unclear, Follow the guidelines and applicable rules while calling insurance companies for confidentiality and HIPAA compliance, Escalate difficult collection situations to management in a timely manner, Handling patients billing queries and updating their account information, Post cash and write off the contractual adjustments accordingly while working on the accounts, Meeting daily/weekly and monthly targets set for an individual.

Workflow
Workflow Type


L&S-DA-Consulting