Role Overview
We are seeking a dynamic Sr. Executive to strengthen our Modern Trade (MT) and General Trade (GT) supply chain. This role offers exposure to end-to-end planning, execution, and optimization of supply chain processes. The candidate will not only ensure seamless operations but will also contribute to improving efficiency, enabling business growth, and driving customer satisfaction across our private brand portfolio.
Key Responsibilities
1. Order & Business Operations Management
- Oversee the order-to-delivery cycle for MT & GT customers, ensuring smooth execution and compliance with partner requirements.
- Anticipate bottlenecks in execution and collaborate with cross-functional teams to resolve issues proactively.
- Partner with sales teams to align order priorities with business targets.
2. Supply & Inventory Planning
- Analyse inventory availability and align dispatches to maintain healthy stock levels across channels.
- Share monthly rolling forecasts and demand insights to support sourcing and production teams.
- Track ageing/slow-moving stock and propose corrective actions to reduce risk of obsolescence.
3. Customer & Stakeholder Collaboration
- Act as the single point of contact for MT & GT supply chain queries with distributors, retailers, and key accounts.
- Build strong working relationships with sales, sourcing, logistics, and warehouse teams to ensure alignment on deliverables.
- Drive issue resolution and communicate outcomes effectively to stakeholders.
4. Process & Systems Excellence
- Ensure accuracy of data and documents across ERP/Manage platforms for seamless order closure and billing.
- Support process improvements by identifying gaps in order flow, invoicing, or returns.
- Contribute ideas to enhance automation and standardization within the MT & GT supply chain.
5. Performance Analytics & Reporting
- Track and report key KPIs like Fill Rate, OTIF (On-Time-In-Full), DOH (Days on Hand), and customer service levels.
- Prepare actionable insights from data to support business reviews and decision-making.
- Highlight trends and recommend process changes to improve efficiency and reduce costs.
Requirements
- 2-4 years of supply chain experience, preferably in FMCG/CPG or MT/GT channels.
- Strong analytical skills with proficiency in Excel/Google Sheets; exposure to ERP/SAP tools is a plus.
- Excellent coordination and stakeholder management skills.
- Ability to work in a fast-paced, growth-driven environment.
- A proactive mindset with problem-solving orientation.
What We Offer
- Opportunity to manage end-to-end supply chain operations across GT & MT channels.
- High visibility role with interaction across sales, sourcing, logistics, and leadership teams.
- Exposure to process improvement and automation initiatives.
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