Job Description

1. Purpose
Responsible for driving the branch revenues through effective sales process management for all products (DP, International, Retail, Cargo, E-Retail) and revenue enhancement via channel partners
2. Key Responsibilities
Responsibilities
Financial
Maximize branch revenue performance in terms of actual sales growth and profitability as against targeted numbers; Take appropriate steps to reduce deviations, if any
Enhance profitability of all branch customers and key accounts on a periodic basis; Identify issues, if any, and develop plans to meet the set profitability targets
Monitor and track product-wise yields on a periodic basis; Identify issues, if any, and develop plans to meet the set yield targets
Operational
Ensure adherence to Standard Operating Procedures (SOPs) for the branch sales
Maximize revenues for all products (DP, International, Retail, Cargo, E-Retail) in the branch through the effective sales strategies
Implement sales and marketing plans for driving revenues, market share and profitability of all products in the branch

• Ensure adherence to the product pricing guidelines
• Maximize branch revenues through development of channel partners
• Enhance percentage collections as per the set logic remittance and DSO targets
• Ensure updation of prospects (potential clients) details in SAFFHIRE software package on a daily basis
• Timely communicate & coordinate with internal & external customers on service issues, if any

3. Key Result Areas and Key Performance Indicators
S. No
Key Result Areas
Key Performance Indicators
1.
Growth in Branch Revenues
% achievement on product-wise revenue and channel wise revenue targets in the branch (for all products)
Achievement of yield targets (Yield / piece) for all products
2.
Drive Market Growth
% increase in revenues from certain identified Industry Segments (e.g. Automotive, Life Sciences, etc.) / identified customers within the branch
3.
Drive enhancement in revenues via channel partners in the Branch
Revenue targets achieved as per plan through RSPs and other channel partners
4.
Ensure timely collections for the Branch
Logic Remittance target
Account Receivables (% reduction in receivables in excess of 60 days, 90 days, 150 days)
5.
Drive Sales capability, productivity and adherence to process
Adherence to Sales KPIs
6.
Ensure Effective Development of New Products
Support in new Product Development and launch in Branch as per plan

Skills Required