Senior Executive
Year Pune, Maharashtra, India
Job Description
Senior ExecutiveEXL/SE/553519
- Insurance Property & CasualtiesPune-Sez Bpo Solutions
Required Experience
1 - 3 Years
Posted On
26 Aug 2022
Basic Section
Number Of Positions
2
Band
A2
Band Name
Senior Executive
Cost Code
5650501
Campus/Non Campus
NON CAMPUS
Employment Type
-
Requisition Type
Backfill
Complexity Level
Voice CEF B2 (Complexity Level 3)
TAT
56
Created By
Mehshar Jamadar
Organisational
Group
Operations Management
Sub Group
Insurance
Organization
Insurance Property & Casualties
LOB
Voice
SBU
Operations
Country
India
City
Pune
Center
Pune-SEZ BPO Solutions
Skills
Skill
READING COMPREHENSION VOICE INSURANCE QUALITY ASSURANCE
Minimum Qualification
GRADUATION
Certification No data available
Conduct call monitoring as per guidelines and process maps Ensure that the assigned targets are completed (along with Feedback) within expected time frame Ensure that the quality of each audit is in compliance with predefined parameters Participate in calibration exercise on regular basis to ensure consistency in auditing process To update performance data for smooth and accurate reporting of SLAs
Workflow
Workflow Type
Voice
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Job Detail
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Job IdJD2877343
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IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear