Job Description

Key Roles/Responsibilities:

Responsible for Order Management and Logistics activities

as an Individual Contributor for following activities

Sales Order Entry (Domestic & Export) Export Order Processing Work with business team to schedule the transporters, containers and vessels for export shipment to meet the delivery commitments and monthly sales targets. Co-ordination with CHA for export clearance Ensure to timely provide the documents sets to customer. Debit note / credit note management Maintain the service levels on Turnaround time and accuracy. Work with SAP IT team to build process controls in SAP. Work with RPA team to automate the work processes. Work with stakeholders to identify areas of improvement, process change etc Act as internal Subject Matter Expert for Sales Order Management and Logistics team by providing the trainings on the various aspects of work processes, Logistics best practices , SAP transaction Participate in Sales/(Outbound) Logistics team meetings and support in identifying areas to improve cost and schedule, mitigate risks, manage claims avoidance, and resolve issues. Continuously drive improvements in efficiency, effectiveness, compliance, and customer service across entire Order to Cash cycle. Build and maintain strong relationships with business units/sites by ensuring effective and appropriate communication occurs as required. * Ensure integrity and accuracy of all information reported to internal and external customers. Promote quality culture within the GBSS by focusing on reduction of cycle times and costs of non-conformance.