. Achievement for KPI as per SOP . To ensure zero escalation . Adherence to the process . Delivering on the daily operations dispatch quota (inbound and outbound) . Resolution of discrepancy with customer and escalation of the matter when deemed necessary . Assist customer team during audits and Inventory . Should ensure strict adherence to set processes and should escalate with customer when any deviation is observed . Should implement various process improvement techniques . Focus on improving the warehouse operations according to company\'s objective
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