Senior Executive
Year Noida, Uttar Pradesh, India
Job Description
Senior ExecutiveEXL/SE/553603
- FaoNoida-Sez Bpo Solutions
Required Experience
2 - 5 Years
Posted On
26 Aug 2022
Basic Section
Number Of Positions
1
Band
A2
Band Name
Senior Executive
Cost Code
5612410
Campus/Non Campus
NON CAMPUS
Employment Type
-
Requisition Type
Backfill
Complexity Level
Not Applicable
TAT
56
Created By
Jagmohan Sharma
Organisational
Group
Operations Management
Sub Group
Emerging Business Unit
Organization
FAO
LOB
Back Office
SBU
Operations
Country
India
City
Noida
Center
Noida-SEZ BPO Solutions
Skills
Skill
EXCEL ORDER TO CASH
Minimum Qualification
B.COM
Certification No data available
- To impart process training to all new joiners.
- Provide and accept on time feedback on process training and ensure timely corrective action.
- To clear the assist queue on a daily basis and provide feedback to team members.
- To act as mentor to the team
- To acquire new process knowledge and operate as a domain knowledge expert; maintain exceptional cases database and process updates
- To substitute Assistant Manager in their absence on the floor.
- To contribute to processing on need basis and ensure that targets in accordance with SOW are met.
- To work on process improvements and instigate sharing of best practices across the team.
Ensure adherence to Company Policies and Procedures
Workflow
Workflow Type
Back Office
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Job Detail
-
Job IdJD2878679
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
-
EducationNot mentioned
-
ExperienceYear