Job Description

Senior ExecutiveEXL/SE/496385

• Data And Analytics ServicesNoida-Sez Bpo Solutions

• 
  
  Required Experience
  2 - 6 Years
  
  Posted On
  24 Aug 2022

Basic Section

Number Of Positions
3
Band
A2
Band Name
Senior Executive
Cost Code
D003343
Campus/Non Campus
NON CAMPUS
Employment Type
-
Requisition Type
New
Complexity Level
Not Applicable
TAT
75
Created By
Sachin Aggarwal

Organisational

Group
Analytics
Sub Group
Healthcare
Organization
Data And Analytics Services
LOB
Analytics
SBU
Services
Country
India
City
Noida
Center
Noida-SEZ BPO Solutions

Skills
Skill
HEALTHCARE COMMUNICATION CALLING
Minimum Qualification
GRADUATE
Certification No data available


Looking for the people who are okay with EST hours shift (Window 5.00pm IST to 5.00am IST) and have prior experience of making calls to US based customers. The candidate should have 1-2 year experience in inbound or outbound calling process. The applicant will be responsible for handling an array of front facing duties. Some of these tasks including interaction with customers over the phone, via email or chat. The applicant should be result oriented and meet client's expectation and should have excellent interpersonal skills with a problem-solving ability and must maintain a high level of professionalism and present the organization in best light possible. The applicant should be able to determine eligibility by comparing client client’s information against the requirements (particularly for claims). The applicant should demonstrate the quality of attention to details, effective and clear communication, adaptability, empathy, patience and positive attitude. The applicant should be able to keep records of all conversation and maintain database.

Workflow
Workflow Type
L&S-DA-Consulting