Job Description

Name:
Employee id:
Job Title:
Concur Helpdesk (Support - Travel Operations)
Job Grade:
G11B
Function:
Procurement
Sub-function:
Travel & Hospitality Services
Manager\'s Job Title:
Global IT Procurement Lead
Skip Level Manager\'s Title:
Function Head Title:
Global Procurement Head
Location:
Mumbai
No. of Direct Reports (if any)
Date of Joining:
Job Summary
Handle support globally for Concur modules: Request, Travel, Expense
Impart training to new joiners
Management of Changes in system
Monitoring system performance
MIS creation
Areas Of Responsibility
Concur application
Travel process management through Concur
Travel Estimate
Up to % NA
Job Scope
Internal Interactions (within the organization)
Traveler, IT
External Interactions (outside the organization)
Concur
Geographical Scope
Global
Financial Accountability (cost/revenue with exclusive authority)
Nil
Job Requirements
Educational Qualification
Graduate
Skills
Basic computer knowledge, Application support background, Helpdesk management,
Experience
2-4 yrs
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).