Job Description

Company: Mercer
Description:
- Senior Executive - International Sales (APAC)
Location: Gurgaon, India
Experience Required: 2-4 years
Employment Type: Full-time
Key Responsibilities

• Own sales and operations for the APAC market, driving revenue and delivery excellence.
• Build and nurture strong working relationships with local consultants and partners, ensuring seamless collaboration.
• Manage the sales pipeline and ensure timely updates in Zoho and other ERP systems.
• Ensure smooth coordination between internal teams (sales, delivery, operations) to maintain high service quality.
• Act as the key point of contact for consultants, sharing regular product updates and ensuring they are equipped to take new features to market.
• Schedule regular calls and sessions with consultants/teams to keep them aligned with product enhancements and go-to-market strategies.
• Provide strategic inputs for tie-ups, alliances, and business growth opportunities in the APAC region.
• Maintain trackers, monitor performance, and provide accurate reporting to leadership.
• Handle client relationships with empathy and strong problem-solving skills, ensuring client satisfaction and repeat business.
• Collaborate with cross-functional teams to design and deliver winning solutions for client needs.
• Play a crucial role in strategy, identifying new areas of business, and building scalable processes.

Minimum Requirements

• 2-4 years of relevant experience in B2B sales and operations.
• Proven track record in SaaS-based / cloud-based solutions or HR technology / concept sales.
• Strong background in operations, process management, and client servicing.
• Excellent relationship management skills, both internal stakeholders and external clients/consultants.
• Strong problem-solving and analytical skills with a solution-oriented mindset.
• Experience in ERP/CRM systems (preferably Zoho) for sales pipeline and operations management.
• Self-starter with strong stakeholder management and the ability to work independently.
• Strong communication skills in English.

Key Skills & Competencies

• B2B Sales & Operations expertise
• SaaS / Cloud Solutions Sales experience
• HR Tech / Concept Selling exposure
• Strong operational excellence and process orientation
• Stakeholder & Relationship Management
• Business Development & Growth Mindset
• Strategic Thinking & Problem Solving
• Excellent communication and presentation skills
• Self-motivated, proactive, and collaborative

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Skills Required