Job Description

A dedicated and detail-oriented Junior HR Shared Services Specialist to join our dynamic HR team. The ideal candidate will have 2-5 years of hands-on experience in HR operations, supporting core HR functions, and providing seamless service delivery across the organization. In this role, you will assist with HR-related inquiries, administrative processes, and system updates to ensure smooth HR operations for employees and managers.Key Responsibilities: HR Service Support: Provide support for employee queries related to HR policies, procedures, benefits, payroll, and other HR functions. Ensure timely resolution of employee inquiries and escalate issues to the relevant HR teams when necessary. Employee Data Management: Assist in maintaining and updating employee records, ensuring data accuracy and compliance with legal requirements. Support in the preparation of HR reports, audits, and documentation for employee lifecycle events (e.g., new hires, promotions, terminations). Payroll & Benefits Administration: Assist in the administration of payroll data, including leave tracking, attendance, and processing employee benefits. Coordinate with external vendors and internal departments to resolve payroll-related issues. HR Systems Management: Update and maintain HR software systems (e.g., HRIS) with employee information, ensuring data integrity and confidentiality. Assist in the implementation of system updates and improvements. Onboarding & Offboarding: Support new employee onboarding, including document collection, orientation scheduling, and system access. Assist in offboarding processes, including exit interviews, system deactivation, and final settlements. Compliance & Documentation: Ensure compliance with local labor laws and company policies, assisting in the preparation and maintenance of HR documentation. Support in managing HR compliance audits and ensuring timely completion. Process Improvement: Identify opportunities for process improvements within HR shared services to enhance efficiency and service quality. Participate in HR projects to streamline administrative processes and improve the employee experience.