Job Description

Senior Executive - Housekeeping

Department:

Housekeeping

Reports To:

Housekeeping Manager / Executive Housekeeper

Job Summary

The Senior Executive - Housekeeping is responsible for supervising daily housekeeping operations, ensuring the highest standards of cleanliness, hygiene, and guest satisfaction are maintained across all guest rooms, public areas, and back-of-house areas. This role also involves training, motivating, and guiding the housekeeping team while ensuring compliance with company standards and safety regulations.

Key Responsibilities

Operations & Supervision

Supervise housekeeping associates in daily cleaning tasks for guest rooms, public areas, and staff areas. Inspect rooms and public areas to ensure cleanliness standards are consistently met. Coordinate with the front office for room status updates and prioritization. Ensure timely completion of laundry operations (guest, staff, and linen). Handle guest requests, complaints, and feedback promptly and professionally.

Team Management

Assign duties and responsibilities to room attendants and housekeeping staff. Provide on-the-job training, coaching, and performance evaluation. Ensure grooming, attendance, and discipline standards are followed.

Inventory & Cost Control

Monitor usage and maintain adequate stock of housekeeping supplies, linen, and guest amenities. Control wastage and ensure cost-effective operations. Prepare monthly consumption and inventory reports.

Quality & Safety Compliance

Ensure adherence to hygiene, sanitation, and safety protocols. Conduct regular audits and inspections of rooms, floors, and public areas. Coordinate preventive maintenance and report repair needs to engineering.

Administration

Maintain housekeeping records including attendance, lost & found, maintenance logs, and inventory registers. Support in preparation of departmental budgets and manpower planning. Assist in organizing training sessions for the housekeeping team.

Key Skills & Competencies

Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and high standards of cleanliness. Problem-solving and decision-making skills. Knowledge of housekeeping operations, chemicals, equipment, and safety standards. Proficiency in MS Office and housekeeping software (preferred).

Qualifications & Experience

Graduate / Diploma in Hotel Management or related field. 3-5 years of experience in housekeeping, with at least 1-2 years in a supervisory role. Experience in hotel/ hospitality industry preferred.
Job Type: Full-time

Pay: ₹13,000.00 - ₹18,000.00 per month

Benefits:

Food provided Paid sick time Paid time off
Work Location: In person