Job Description

Role Overview

We are hiring for

Customer Outreach & Relationship Development (CORD)

professionals to join our Global Pre-Sales team. This role will be the

first point of contact for international clients (US/EU regions)

, focusing on building relationships, handling outreach, and ensuring a smooth pre-sales journey.

Key Responsibilities

Conduct

outbound communication

to connect with international clients. Understand client requirements and

coordinate with internal teams

for tailored solutions. Manage

pre-sales activities

including requirement gathering, product introductions, sampling, and onboarding. Maintain accurate and updated

CRM records

with timely follow-ups. Act as a

liaison between clients and internal departments

for effective communication.

Required Skills & Competencies

Excellent

spoken and written English

with a neutral accent. Strong

interpersonal and cross-cultural communication

abilities. Proficiency in

CRM tools and MS Office

. Highly

organized, detail-oriented, and self-driven

. Ability to work effectively in a

night shift

environment.

Qualifications

Graduate in

Commerce, Arts, Business Administration

, or a related field. Postgraduates are welcome to apply.

Experience:

1-3 years in

international client engagement, pre-sales, or business development

. Freshers with strong English communication skills may also apply.

Attributes We Value

Proactive and solution-oriented mindset. Ability to stay

composed and professional

in client interactions. Strong focus on

relationship-building

and customer success.

Shift Timing:

6:00 PM - 3:30 AM (aligned with US/EU hours)

Note:

This position requires

excellent English communication skills

and willingness to work in

night shifts

.

Job Type: Full-time

Pay: ₹300,000.00 - ₹600,000.00 per year

Language:

* English (Preferred)