Job Description

Overview

We are looking for a dynamic and detail-oriented Senior Executive - E-commerce Operations to join our growing E-commerce team.

Required Skills:

E-commerce operations, Order management, Marketplace coordination, Inventory management, Listing management, Pricing control, Return and refund handling, Dispatch coordination, Data analysis, Excel proficiency, Vendor communication, Logistics coordination, SLA management, Problem-solving, Team coordination.

Job Summary:

We are seeking a highly driven and detail-oriented

Senior Executive - E-commerce Operations

to join our fast-growing team at Nimbarka Industries Pvt. Ltd. The ideal candidate will be responsible for handling the day-to-day operations across various e-commerce and quick commerce platforms. This includes order processing, inventory coordination, returns, and ensuring seamless backend execution to support our online sales.

Key Responsibilities:

Manage end-to-end order processing for online marketplaces (Amazon, Flipkart, Meesho, Zepto, Blinkit, etc.) Coordinate with internal warehouse and logistics teams for timely dispatches. Monitor and update product listings, stock availability, pricing, and offers. Resolve operational issues such as order delays, return disputes, and escalations. Maintain accurate reporting for returns, sales performance, and stock reconciliation. Collaborate with marketplace account managers and internal stakeholders. Drive process improvement and operational efficiency. Ensure adherence to platform SLAs and compliance standards

Key Skills Required:

E-commerce operations, Order management, Marketplace coordination, Inventory management, Return and refund handling, Dispatch coordination, Data analysis, Excel proficiency, Vendor communication, Logistics coordination, SLA management, Problem-solving, Team coordination, Quick commerce platforms, Hindi communication, Attention to detail, Process improvement, Platform compliance

Requirements:

Bachelor's degree or above (preferred in Business, Supply Chain, or related field) 2 to 3 years of experience in e-commerce or supply chain operations

Strong working knowledge of e-commerce platforms (Amazon, Flipkart, Blinkit, Zepto, etc.)

Excellent communication and coordination skills. Proficiency in MS Excel and reporting tools.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Paid sick time
Schedule:

Day shift Weekend availability
Work Location: In person