We're seeking a Senior Customer Service Executive to join our team and lead customer service initiatives.
Prefered Female candidates who settled in Kochi .
Responsibilities:
- Handle complex customer inquiries and resolve issues
- Meet customer service standards and metrics
- Collaborate with teams to resolve customer issues
- Provide product knowledge and support to customers
Requirements:
- 3-5 years of customer service experience
- Excellent communication and leadership skills
- Language proficiency - English,Hindi,Malayalam
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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