Job Description

Company: Mercer
Description:
We are seeking a talented individual to join our SEG Operations team at Mercer. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office.
Executive / Senior Executive - Client Delivery
The candidate will be responsible for client delivery & updating the client on the progress.
Client interaction and client relationship management
Real time update to the client on progress
Interacting with Training partners, Clients and internal teams and seamlessly execute assessments
Ability to monitor and raise flags with corrective actions
Assessment planning and link generation for online and offline (tab based) assessment
Sending SSC report on Daily/Weekly basis
Collaboration with internal stake holders to plan the assessment
Maintaining assessment trackers on Daily/Weekly basis
Proactive initiatives taken in improving the overall process/ people/ technology.
Multi task management and ability to solve complex problems
What you need to have:
Extremely comfortable in fast-paced, high-growth environment
Creative and analytical thinker, fast learner, adoptive in nature
Good speaking & writing English
Knowledge of MS-office tools
Round the clock availability
What makes you stand out:
Business oriented and interactive in nature
Honest and humble personality
Problem solver with positive attitude
Operations management and conflict management
Quality assurance & control, supervisory skill
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
, a business of (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: , , and . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on and .
About Mercer Assessments Mercer Assessments business, one of the fastest-growing verticals within the Mercer brand, is a leading global provider of talent measurement and assessment solutions. As part of Mercer, the world's largest HR consulting firm and a wholly owned subsidiary of Marsh McLennan--we are dedicated to delivering talent foresight that empowers organizations to make informed, critical people decisions.
Leveraging a robust, cloud-based assessment platform, Mercer Assessments partners with over 6,000 corporations, 31 sector skill councils, government agencies, and more than 700 educational institutions across 140 countries. Our mission is to help organizations build high-performing teams through effective talent acquisition, development, and workforce transformation strategies.
Our research-backed assessments, advanced technology, and comprehensive analytics deliver transformative outcomes for both clients and their employees. We specialize in designing tailored assessment solutions across the employee lifecycle, including pre-hire evaluations, skills assessments, training and development, certification exams, competitions and more.
At Mercer Assessments, we are committed to enhancing the way organizations identify, assess, and develop talent. By providing actionable talent foresight, we enable our clients to anticipate future workforce needs and make strategic decisions that drive sustainable growth and innovation
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.