Job Description

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Nurture
Establish deep relationship with the portfolio of customers and strive to take the partnership to the next level
Identify and nurture multiple influencer points within an organization including but not limited to TA, HR, Procurement and Finance
Constantly do account mapping to identify opportunities within the customer portfolio
Go beyond the connect with TA / HR and establish relationship with hiring managers and businesses who actually have the hiring needs for which the respective TA team is catering to
Constantly connect with all stakeholders of clients via regular meetings, usage mailers, market analytics details, new offering mailers, etc
Solution Selling
Understand each customer's business needs deeply enough to proactively identify areas to augment client requirements using various product portfolio of Naukri.com
Identify the relevant stakeholder and set up regular meetings to pitch the problem we are trying to solve via custom presentations, and effective solutioning
Identifying problems and converting them to opportunities for upselling / cross selling, thereby increasing the wallet-share at every customer
Constantly offer pilots (paid or otherwise) to showcase newer offering, capture the delivery, effectively present RoI to the teams
Ability to replicate the success within one business of a customer in other relevant businesses, thereby creating sub customers within an organization
Ability to act as a partner who can effectively discuss and offer suggestions regarding any recruitment-based clarifications
Data Crunching
Regularly monitor the usage of customer subscriptions and proactively keep the relevant stakeholders in loop for any need of intervention in terms of ensuring better usage or regarding the need of top ups before the inventory expires
Ability to effectively read various data points pertaining to a customer's usage of the products subscribed and prepare custom QBR presentations
Connect with all relevant stakeholders on a quarterly basis to review the usage and effectively communicate how their subscription is being able to add value
Ability to convert all available data to valuable information that will help customers take informed decisions
Stakeholder Communication
Ability to communicate effectively with both internal and external stakeholders
Act as a liaison between the customers and internal teams - tech, support, product - to ensure all customer feedbacks reach the relevant teams
Ability to identify needs of the hour in terms of product improvements, new product needs, process improvements, and communicate the same to the relevant internal stakeholders
Ideal Skills
Excellent written and oral communication
Interpersonal skills & Good Negotiator
Ability to think and communicate in a structured manner
Ability to analyze data and convert into knowledge
Ability to work cross-functionally
Creative ability to connect seemingly disparate information
Market knowledge & Sector understanding
Tactful and Persuasive
Can do Attitude
Department:
Top Cities
Skills Required:
B2B Sales, Key Account Management, Revenue Generation
Role:
Ideal Skills

• Excellent written and oral communication
• Interpersonal skills & Good Negotiator
• Ability to think and communicate in a structured manner
• Ability to analyze data and convert into knowledge
• Ability to work cross-functionally
• Creative ability to connect seemingly disparate information
• Market knowledge & Sector understanding
• Tactful and Persuasive
• Can do Attitude

Years Of Exp:
2 to 4 Years
Education/Qualification:
MBA/PGDM
Designation:
Senior Executive