Job Description

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The candidate should have experience in US Healthcare Calling process like AR Caller in Provider Side Vertical or AR Caller in Payer Collections.

• Minimum 1-4 years of Experience in AR callercollections or Patient calling.

The candidate should be well versed in calling US Healthcare providers, insurance companies/other Third-Party Administrators.
The role is completely target oriented on the number of calls made on a daily basis.

• Should have good communication with neutral accent preferred. Follow every aspect of SOP without fail

• Complete received Audits with Quality

• To achieve Quality and production target.

• Follow project related protocols and instructions.

• Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis.

• Check with Manager /TL in case of clarifications

• All emails from Manager should be answered promptly without fail

• Ensure compliance of entire team for HIPAA, OIG.

• Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and regulatory policies, procedures and programs.