Job Description

Omega Healthcare Management Services Private Limited KARNATAKA
Posted On
31 Jul 2025
End Date
14 Aug 2025
Required Experience
3 - 5 Years



Basic Section
No. Of Openings


1


Grade


1D


Designation


Senior Engineer - IT


Closing Date


14 Aug 2025


Organisational
Country


IN


State


KARNATAKA


City


BENGALURU


Location


Bengaluru-I




Skills
Skill


JAVA


SQL


CORE JAVA


C


PROJECT MANAGEMENT


TESTING


UNIX


C++


AUTOCAD


PL/SQL


Education Qualification


No data available


CERTIFICATION


No data available

Good understanding of System Support, Installation, Configuration & Maintenance of various vendor products.

Ability to Perform Under a High-Pressure Work Environment, Self-Motivated, and Goal Achievement.

Responsible for Technical Support, including identifying and resolving Daily basic technical issues occurring in laptops, desktops, Printer, Windows & LAN and Wi-Fi networks.

Generating the tickets and aligning the Engineer of Concerned Team to solve the issue encountered.

providing resolution, escalation tickets if necessary, and closing requests per the established SLA.

Check and generate the Shift report, Daily call report, and Monthly call report

Ensuring the proper resolution/execution of Incident, Change & Problem requests as per business requirement.

Preparing various reports & submitting it to respective lead and Manager by end of the day.

Provide timely support services to all colleagues, ensuring service levels are maintained and all requests are properly maintained and responded to end users.

Facilitate tasks for the IT Engineers.

Lead a team of IT Engineers

Depth Knowledge of Asset Inventory.

Good Knowledge of endpoints compliance (AV, Encryption, Windows Patches,)

Good Knowledge of excel & PowerPoints presentations.