Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Role Profile
Role title:
Engineer / Sr. Engineer, Incident & Problem Management (IP)
Colt Level:
PT2 Core/Advance
Business Unit:
COO - Network Operations
Reports to:
Team Leader/Manager/Sr. Manager, Incident & Problem Management
Location:
Bangalore
Role purpose
At Colt we are changing the perception of our business and industry sector. As part of this transformation we are growing new services and teams to facilitate and drive the business to the next level.
Colt provides world-class network and communications services to information-intensive businesses across Europe, Asia and North America. With local market understanding and global reach - Colt is big enough to deliver and small enough to care.
The primary function of the Lead is to carry out 2nd level troubleshooting including circuit level diagnostics, re-provisioning of circuits, configuration changes in the circuit, IP backbone faults for service related incidents for all Colt products delivered over the IP network with 24x7 responsibilities. Develops customer solutions to address a variety of business problems across IP domain. Acts a subject matter expert on multiple functional areas related to IP technologies and able to configure the Circuits on different vendors, Technologies and various NMS
Key accountabilities
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.