Job Description

About lululemon India Tech Hub
Founded in 1998 at Vancouver, lululemon is a performance apparel company that sells athletic and lifestyle products. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We are driven by our brand purpose to elevate human potential by making individuals feel their best which helps us design our products with high filter and high style. We use a unique product creation methodology called Science of Feel in all our products to offer convenient, comfortable and long-lasting experience. We owe our success to our innovative products, commitment to our people, and the incredible connections we make in every community we're in. As we continue to elevate our shopping experience, our India Tech Hub plays a key role in expanding our technology capabilities in Product Systems, Merchandising and Planning, Digital Presence, distribution and logistics, and corporate systems. Our team in India works as an extension of the global team on projects of strategic importance.

About lululemon:
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative products, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. As we continue to elevate our shopping experience, our India Tech Hub plays a key role in expanding our technology capabilities in Product Systems, Merchandising and Planning, Digital Presence, distribution and logistics, and corporate systems. Our team in India works as an extension of the global team on projects of strategic importance.
About this team:
lululemon Engineering is dedicated to building secure, reliable, and performant products for our guests and partners. We embrace the philosophies of Agile, DevOps, and SRE to accelerate our development process and provide the most enjoyable, inclusive, and supportive work environment possible. We believe our journey is more fun when it is collaborative, as we focus on the future instead of the past. As an Engineer, you will work as part of a global team supported by our business and architecture partners to help us collaboratively develop and deliver industry leading technology solutions that drive lululemons business goals.
Core Responsibilities:
As a Senior Engineer I, you will bring a high level of technical knowledge as well as strong mentoring abilities. You will be counted on as a leader in your technology space as you contribute to all areas of development and operations (pre-production to production). You will work closely with a Technology Manager, using your experience and knowledge to guide a team of Engineers though their day-to-day process, and provide a central escalation point for production concerns. You will be part of an Agile production release team and may perform on-call support functions as needed. As a Senior Engineer I, you would be a primary caretaker of production systems and would maintain a deep understanding of how delivered products are functioning.

• Are a main contributor in Agile ceremonies
• Provide mentorship and facilitate engineering training for a team of Engineers
• Perform and delegate engineering assignments to ensure production readiness is maintained
• Conduct research to aid in product troubleshooting and optimization efforts
• Conduct research to guide product development and tools selection
• Provide an escalation point and participate in on-call support rotations
• Actively monitor key metrics and report on trends
• Participate in our Engineering Community of Practice
• Contribute to engineering automation, management or development of production level systems
• Contribute to project engineering design and standards verification
• Perform reliability monitoring and support as needed to ensure products meet guest expectations

Qualifications:

• Completed Bachelors degreeor diploma (or equivalent experience)inComputerScience, Software Engineering or Software Architecture preferred; candidates with substantial and relevant industry experience are also eligible
• Bachelors degree in Computer Science, Information Systems, or related field.
• 10+ years of experience in observability, SRE, or platform engineering roles in enterprise environments.
• Champion observability best practices, including standardization of logging, metrics, and traces
• Proven hands-on experience with:
• Datadog: metrics, APM, logs, RUM, synthetics, dashboards, monitors. (Handson)
• Splunk: ingestion pipelines, indexing strategies, SPL, dashboards, alerts. (mandatory)
• Strong background in cloud-native systems (AWS preferred) and Kubernetes observability (e.g., Prometheus metrics via Datadog Agent).
• Strong scripting experience in Python, Bash, or Go for automation and tooling.
• Experience with Infrastructure as Code (IaC) tools (Terraform, CloudFormation) - GTH
• Deep understanding of distributed systems, microservices architecture, and monitoring pain points.
• Familiarity with OpenTelemetry or other observability standards. - GTH
• Understanding of incident management tooling like PagerDuty, Service Now - GTH
• Experience optimizing log ingestion cost and storage through filtering, sampling, or transformation pipelines. - GTH
• Awareness of compliance/security requirements around logging and monitoring (PII, SOX, HIPAA) - GTH

Skills Required