Job Description

Customer Application Engineers to deliver high-quality technical support and guidance to customers with experience in C/C++, embedded system concepts and software build process.

In your new role you will:


Lead, mentor, and develop a team of Customer Application Engineers to deliver high-quality technical support and guidance to customers. Engage with customers to understand their technical requirements and provide expert guidance on the selection, implementation, resolve complex technical challenges and provide timely resolutions. Define and implement strategic initiatives to optimize the team's performance and enhance customer satisfaction. Support customers with product integration, testing, and troubleshooting to ensure successful implementation. Collaborate with internal engineering teams to address customer-specific technical challenges and provide customized solutions. Act as a technical liaison between customers and internal engineering, marketing, and sales teams. Provide feedback to internal teams based on customer interactions to drive product improvement and innovation. Contribute to the creation of technical documentation for customers. Stay updated on industry trends, market requirements, and competitive landscape to provide valuable insights to internal teams.

Your Profile

You are best equipped for this task if you have:


5+ years of experience in semiconductor industry/ application Engineering or Embedded domain with bachelor's or master's degree in ECE/EEE, or related field with a focus on embedded systems and firmware development. Strong fundamentals and hands on experience in programming using C/C++, embedded system concepts and software build process. Knowledge of working with RTOS is a plus Good understanding of microcontroller/microprocessor architectures(ARM, 32-bit). Familiarity with microcontroller peripherals like ADC/PWM/Timers/Interrupt handlings etc. Experience in developing/troubleshooting low-level drivers and hardware integration for interfaces like SPI, I2C, UART, CAN, USB, etc. Basic knowledge and understanding of analog circuit design, sensing circuits, understanding of schematics, PCB Layout and circuit simulation. Working experience in contributing to all stages of product development lifecycle is added advantage. Experience in firmware development for interfaces like display, touchscreen, SDIO, Ethernet/ EtherCAT, WIFI, BT/BLE, is added advantage. Should be able to work with standard lab equipment for testing &debugging. Self-driven and motivated to work and own complex technical tasks. Strong problem-solving skills and the ability to analyze complex system behavior to optimize firmware and hardware performance. Excellent communication, presentation, and interpersonal skills, with the ability to engage effectively with customers, internal teams, and senior management. Customer-focused mindset with a passion for solving technical challenges and driving customer success.

Contact:

Jyoti.Vimal@infineon.com

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