Job Description

We are looking for a proactive and detail-oriented E-commerce Online Executive to manage and optimize our presence on leading online marketplaces like Amazon and Flipkart. The ideal candidate will be responsible for handling product listings, order processing, promotions, inventory updates, and ensuring smooth operations to maximize sales and customer satisfaction.

Key Responsibilities

:

Marketplace Management

Manage and optimize product listings on Amazon and Flipkart (titles, descriptions, bullet points, keywords, images, etc.). Upload new products with accurate information and maintain existing listings. Ensure all listings are SEO-optimized for better visibility and ranking.

Inventory & Order Management

Monitor and manage inventory across both platforms. Coordinate with the warehouse or internal teams to ensure timely order processing and dispatch. Track returns and claims, and coordinate for resolution.

Sales & Performance Monitoring

Monitor daily/weekly/monthly sales and prepare performance reports. Analyze sales trends and identify growth opportunities. Track and reduce RTO (Return to Origin) rates and cancellations.

Advertising & Promotions

Run Amazon Sponsored Ads and Flipkart Ads; optimize campaigns to improve ROI. Plan and execute promotional campaigns, deals, and seasonal offers. Coordinate participation in flash sales and platform-specific events like Amazon Great Indian Festival and Flipkart Big Billion Days.

Customer Support & Feedback

Monitor customer reviews and ratings; respond to queries and negative feedback. Ensure a high level of customer satisfaction and improve brand reputation.

Compliance & Documentation

Ensure compliance with platform guidelines, policies, and content standards. Handle documentation and approvals (like brand registry, category approvals, etc.).

Key Requirements

:

Bachelor's degree in Business, Marketing, E-commerce, or related field. 1-3 years of experience managing Amazon and Flipkart seller accounts. Strong understanding of e-commerce platforms and tools (Seller Central, Flipkart Seller Hub). Proficiency in Excel, Google Sheets, and data analysis. Knowledge of SEO, digital marketing, and marketplace algorithms. Excellent communication and organizational skills. Ability to multitask and work under tight deadlines.

Preferred Skills

(Nice to have):

Experience with tools like Helium 10, Jungle Scout, or similar. Basic knowledge of graphic design (Photoshop/Canva) for listing images. Understanding of GST, invoicing, and online marketplace logistics.

{NOTE: CANDIDATES FROM NEARBY JOB LOCATION WILL BE PREFFERED}

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Health insurance
Experience:

ECOMMERCE: 2 years (Preferred)
Work Location: In person