Job Description

Job Title: Senior E-commerce Executive (Marketplaces & Website)

Experience:

3-5 Years

Industry:

E-commerce / Retail / D2C

Reporting To:

Business Head / Head of E-commerce

Job Summary

We are looking for an experienced

E-commerce Manager

to manage and grow our online business across

marketplaces (Amazon, Flipkart, Myntra, Ajio, etc.)

as well as our

own website (Shopify / WooCommerce / Magento)

. The role requires ownership of

sales, catalog, website performance, marketing coordination, and account health

, ensuring smooth operations and consistent revenue growth.

Key Responsibilities

Marketplace Management

Manage end-to-end operations on marketplaces such as Amazon, Flipkart, Myntra, Ajio, etc. Create, optimize, and maintain product listings with high content quality and SEO best practices Ensure catalog hygiene: resolve quality issues, suppressions, duplicate listings, and violations Monitor account health, policy compliance, and handle seller support cases Plan and execute marketplace promotions, deals, and seasonal campaigns Track marketplace KPIs: sales, conversion, traffic, Buy Box, and rankings

Website (D2C) Management

Manage day-to-day operations of the company website (Shopify / WooCommerce / Magento) Ensure accurate product uploads, pricing, offers, and inventory sync Improve website conversion rate (CRO), user experience, and checkout flow Coordinate with developers for website enhancements, bug fixes, and integrations Monitor website performance using tools like Google Analytics, Search Console, etc.

Sales, Marketing & Growth

Drive online sales growth across marketplaces and website Coordinate with digital marketing teams for: Performance marketing (Google Ads, Meta Ads) Marketplace ads (Amazon Ads, Flipkart Ads) Email, SMS, and WhatsApp campaigns Analyze data and optimize pricing, promotions, and product mix Plan product launches and go-to-market strategies

Inventory, Order & Operations Management

Forecast demand and manage inventory planning across channels Coordinate with warehouse, logistics, and supply chain teams Monitor order fulfillment, returns, refunds, RTO, and customer experience Ensure minimal stock-outs and healthy inventory turnover

Team & Stakeholder Management

Manage and mentor listing executives, catalog managers, and operations team Coordinate with creative teams for images, videos, and content Work closely with finance for reconciliation, payouts, and profitability analysis Act as the central point of contact between internal teams and external partners

Key Skills & Competencies

Strong hands-on experience with

marketplace seller portals

Experience managing

Shopify / WooCommerce / Magento websites

Solid understanding of listing SEO, CRO, and digital marketing fundamentals Strong analytical skills with Excel, MIS, and reporting Problem-solving mindset with attention to detail Excellent communication and team management skills

Preferred Qualifications

Bachelor's degree in Business, Marketing, or related field Experience in

Fashion / Apparel / Lifestyle / D2C brands

(preferred) Experience handling large catalogs (500+ SKUs) Knowledge of automation tools, ERP, or inventory management systems

Key Performance Indicators (KPIs)

Online sales growth (Marketplace + Website) Website conversion rate & traffic growth Listing quality score & suppression rate Account health score Inventory turnover & order fulfillment SLAs Marketing ROI and CAC
Job Type: Full-time

Pay: ?20,000.00 - ?40,000.00 per month

Benefits:

Cell phone reimbursement
Work Location: In person