Job Description

Key Responsibilities:

-------------------------



9 10 years of experience in HR Administration Employee Data Management Benefit Admin Compensation Admin Performance Management activities Graduate in any stream Strong written and verbal communication skills Experience in leading Service Delivery for International HR Operations Payroll team for minimum of 6 years Results and deadline driven Proven expertise in customer relationship management strong consultative skills Experience in HRMS ERP like SAP SuccessFactors Workday etc Experience in Team handling Good experience in coordinating with customer and vendor for inputs and validation Computer proficiency MS Office Word Excel and Outlook Good to have Excellent customer management negotiation skills EC module certification for any HRIS system Understanding of Republic of Ireland and Northern Ireland legislation and compliance requirements Key responsibilities include maintaining HR systems and employee data ensuring legal compliance Payroll support processes and address Employees queries regarding HR policies procedures and issues Responsibility includes supervise hire and train employees manage quality assurance programs and strategize process improvements Oversee all aspects of Employee Life cycle administration like onboarding new hires employee data changes terminations retirements benefits etc Ensure adherence to International labor laws and regulatory requirements Monitoring team s performance against the agreed SLAs Identify trends and high volume transactions that may indicate org wide issues and get the team prepared to handle such high volumes at times Train and develop team members Provide constructive feedback to team members to improve their performance Create developmental plans for each team member Create the back up plan for handling of unforeseen or seasonal volume fluctuations Ensures process compliances Knowledge Management compliances to meet the client internal commitments Handle User customer escalations and formulate actions to resolve any concerns and ownership till resolution Identify process improvement opportunities and support lead transformation automations projects

Preferred Skills:

---------------------


HRO