Job Description

Senior Transportation Dispatch Coordinator - US & Canada (Fleet Tracking & Tracing)

Location:

Mohali

Job Type:

Full-Time | Night Shifts Required

Job Summary:

We are hiring a

Senior Transportation Dispatch Coordinator

to lead and manage day-to-day operations of our US and Canadian fleet. This is a

non-brokerage role

focused on dispatching company drivers, real-time GPS tracking, and ensuring on-time deliveries through proactive communication and problem-solving. The ideal candidate brings proven experience in trucking dispatch (not freight brokerage), strong coordination skills, and deep understanding of compliance standards.

Key Responsibilities:

Dispatch & Fleet Oversight

Assign and dispatch loads to company drivers across US and Canada. Monitor fleet using ELD and GPS tracking systems. Reroute drivers proactively based on traffic, weather, or service disruptions. Maintain accurate, real-time status of all active loads in TMS.

Driver & Customer Coordination

Act as the primary point of contact for drivers during transit. Provide customers with timely updates on delivery statuses. Troubleshoot delays, breakdowns, and unforeseen issues professionally.

Documentation & Regulatory Compliance

Verify accuracy of BOLs, PODs, and DVIRs. Ensure compliance with FMCSA, DOT (US) or MTO, CPC (Canada) regulations. Review and update HOS logs and other regulatory documents.

Operational & Team Support

Coordinate with warehouse, yard, and shipping departments for smooth pick-up and drop-off scheduling. Report vehicle issues promptly to fleet maintenance teams. Support junior dispatchers and assist in process improvements as needed.

Qualifications (Required):

Minimum 3 years of experience in trucking dispatch (company drivers only - not brokerage). Proficient in using ELD, GPS tracking, and TMS software. Familiarity with FMCSA/DOT (U.S.) or MTO/CPC (Canada) regulations. Strong communication skills; ability to multitask in high-pressure environments. Skilled in Microsoft Office Suite, especially Excel for logs and reporting.

Preferred Qualifications:

Experience managing dedicated fleets (dry van, reefer, flatbed). Knowledge of cross-border shipping procedures and customs documentation. Leadership experience in dispatch or logistics coordination.

Work Environment:

This is a

fleet operations role

, not a freight brokerage position. Fast-paced, 24/7 dispatch operation - night, weekend, or holiday shifts may be required. Collaborative team environment with high driver and customer interaction.
Job Type: Full-time

Pay: ?29,000.00 - ?35,000.00 per month

Application Question(s):

How many years of experience do you have in U.S. and Canada trucking dispatch (not freight brokerage)? How many years of experience do you have with real-time fleet tracking and tracing using ELD/GPS systems? Are you familiar with FMCSA (U.S.) and/or MTO (Canada) regulations, including Hours of Service (HOS) compliance?
Work Location: In person