Job Description

:

Education Qualification :

MBA / PG Diploma

Skills :

Primary -> Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices | 5 - Expert

Secondary -> Technology | Networking Knowledge, Concepts | Network Architecture and Design | 4 - Advanced


Tertiary -> Technology | Networking Roles | Network Architect | 5 - Expert

Tertiary -> Technology | Network Administration | SDWAN, Deploying and Managing of | 5 - Expert

Certification :

Technology | Networking Certifications | CCDP



Details:



1. Achievement of the Unit / account margin goals for the year

Achievement of the margin goals through various optimization initiatives for the account Monthly Accounts profitability Reports published by finance

2. Revenue Goals: Achievement of the Unit / account revenue goals for the year

3. Formal documented succession plan for the critical roles in the program

4. Talent management and Improvement

5. Succession plan: Formal documented plan for all critical roles / people

6. WMG, HR , L&D Dashboard

7. Achievement of SLAs / KPIs for programs - All green status - Zero defect delivery

8. Achievement of formal published GO for the program as agreed and tracked through customer governance

9. Any misses to have a formal RCA based fix or a formal SIP initiative associated

10. Productivity and Service Excellence: 14. Devise, implement continuous improvement initiatives aimed at achieving key objectives - published and documented for outcome / benefits

11. Left shift resulting in positive movement on CPP / RPP and pyramid mix as against the annual baseline

12. Ensure tracking of productivity in a systematic manner and take measure to improve productivity

13. Formal internal reviews for published plans vs actuals

14. QMS / IMS Goals: Ensure account maintains 100% compliance to service, security management processes defined, 100% adherence, implementation to QMS processes defined by organization in accounts, Zero Major NC in Internal and External Audit

15. Share at-least one Best practices within account to SEPG team for taking it across the organization as applicable.

16. Value based delivery: Identify and execute initiatives classified as Value for customer, Demonstrate to customer on the Value delivered to customer through these initiatives

17. Ensure documentation of the projects and share the same with SEPG team

Location

:
India - Bengaluru

Created On

:
08-Jan-2026