Job Description

• Market
  
  About Wells Fargo India
  
  Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations in India.
  
  Department Overview
  
  The vision of Strategy, Digital and Innovation Operations org is to provide thought leadership in digital products for Wells Fargo and the mission is to build an agile & nimble digital product organization that partners closely with lines of business to deliver a seamless digital banking experience that delights customers through innovation, thought leadership and excellence in execution. It caters to the Digital transformation of different line of businesses of Wells Fargo like Consumer and Small Business Banking, Consumer Lending and Cards, Commercial and Corporate Investment Banking and multiple customer journeys under them.
  
  About the Role:
  
  We are looking for a highly motivated and collaborative person who can work with all levels of the organization, senior business and technology leaders, and product, operations, and finance managers. As a Senior Digital Consultant, you will leverage a consultative approach to enable business teams to meet our customer and internal stakeholder needs, developing a solution-based approach to planning.
  The Business Analyst will help customers realize their financial needs by delivering innovative e-banking, mobile, and tablet solutions.
• Act as a liaison between the business client and technical organization by planning, conducting, and directing the analysis of complex business problems solved through strategic digital or eCommerce-based solutions (e.g., Intranet and Internet).
• Lead requirements elicitation sessions to understand business problems and how proposed system enhancements address them while assessing impact to existing functionality and business processes.
• Be part of a scrum team and participate in daily standups, lead grooming sessions, author user stories, attend size/commit sessions, provide feedback in retrospectives.
• Be responsible for producing business requirement artifacts - including Use Cases, Business and Message Rules, User Stories, Supplemental (Non-Functional) Specifications, and collaborate with User Experience Group for User Interface Design Specifications - for the large and complex projects.
• Be engaged throughout the whole project life cycle, from Inception through post-Install Transition.
• Work directly with all levels through to senior management across the organization and be considered as a high-level expert.
• Candidates should be self-starters, able to multi-task, work well under tight deadlines, and be comfortable working with technical and business teams.
  
  Qualifications:
• 10+ years of overall working experience , with 5+ years of relevant experience within a financial institution or a consulting company, preferably with a focus on online banking, digitalization, cloud, process reengineering and/or relevant IT programs
• Business Analyst experience and any relevant certification added advantage
• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
• Experience with all phases of Software Development Life Cycle
• Comprehensive knowledge of the principles of business analysis
• Education:
• Bachelor's degree/University degree or equivalent experience and preferably a Management degree / diploma
• Functional / Technical Skills:
• Strong backlog management skills and understanding product engineering mindset.
• Experience in leading projects in an agile environment, implementing continuous integration and continuous delivery mind-set. Exposure to SAFe framework and relevant certifications are plus points.
• Excellent communication skills and able to communicate with different levels of the stakeholders in the org, from junior associates to Senior Managers and flex the communication approach accordingly
• Affinity to build data flows, workflows, UX conceptions and mockups
• Knowledge in JIRA, Confluence, and InVision is a strong advantage
• Ability to understand and assess a strategy and ensure that the project objectives support that strategy
• Continuous improvement mind-set which ensures a constant forward motion in the quality, timeliness and efficiency of delivery
• Experience working in a global team whilst representing the regional context
• Basic software development knowledge.
• Ideally, exposure to Java and related Object Oriented frameworks (like Spring, Hibernate) is a plus
• Key Competencies
• Enthusiastic, highly motivated and very detail-oriented individual - positive, 'can do' attitude
• Ability to create clarity and structure in a complex environment
• Able to work effectively and collaboratively with different stakeholders
• Excellent communications up to and including Management level
• An expert and creative problem solver and comfortable operating in a rapidly changing and uncertain environment.
• Analytic and problem solving skills
• Proactive, pragmatic, solution oriented, and service driven approach
• Strong analytical capabilities and ability to work energetically towards tight deadlines
• Good knowledge in Payments/ Credit Cards/ Consumer Lending / Consumer Banking / Small Business Banking domain and working experience in the past on the same would be beneficial
• Dedication to fostering an inclusive culture and value diverse perspectives
• We Value Diversity
  
  At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.