Job Description

Years of Experience
4 - 8 years
Workplace Type
On-site
Seniority Type
Associate
Industry
Electrical/Electronic Manufacturing
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Skills
KafkaAzure DevopsPromethusKubernetesGrafanaDocker
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Rupali Das
Talent Advocate at WhiteCrow
Description
About our client
Our Client operates in the Electronics Industry, with its headquarters rooted strongly in the United States. It has its branches spread to 5 offices, providing employment to more than 9,000 people all over the world. They fall in the Fortune 500 Companies. Their core business is designing, manufacturing and marketing of products for end-to-end transmissions.
Job description
Responsibilities:
You will make an impact in the following way:
Advanced Troubleshooting:

• Diagnose and resolve complex issues related to the cloud application, involving in-depth of the application architecture and infrastructure.

Root Cause Analysis:

• Conduct thorough root cause analyses for recurring issues, implement preventive measures, and provide insights for continuous improvement.

Automation and Scripting:

• Develop and utilize scripts and automation tools to streamline processes, improve efficiency, and reduce manual intervention in issue resolution.

Documentation:

• Maintain comprehensive documentation for troubleshooting procedures, system configurations, and resolutions to facilitate sharing and future reference.

Customer Communication:

• Effectively communicate with customers, providing clear and timely updates on issue resolution progress and collaborating on preventive measures.
• You will be responsible for High Performance, Scalable, Robust, and Secure Common SaaS Framework based on AWS/OCP infrastructure.
• This framework allows customers to configure provision, upgrade & monitor various network functions in carrier grade enterprise & telecom networks.

Security and Compliance:

• Ensure the security of systems and applications, adhere to compliance requirements, and implement best practices for data protection.

Collaboration:

• Collaboration with internal and external stakeholders.
• Work closely with development, QA, and operations teams to foster a culture of collaboration and continuous improvement.
• Collaborate with client's team to gather the requirements.

Training and Mentorship:

• Provide guidance and mentorship to junior team members and promote sharing within the organization.
• Troubleshoot and fix any customer issues identified internally or in the production deployments.

Requirements:

• 5-8 years of Experience in DevOps (Jenkins, AWS services, Kafka, Grafana, elastic search, Bitbucket, Git, Deployment, Documentation, Root Cause Analysis reports, Customer interactions etc)
• Experience with Cloud-native SaaS development & virtualization technologies, for example, AWS, ESXi, KVM, HyperV would be a plus.
• Extensive experience in developing distributed system design.
• Prefer experience with microservice architecture, large scale, public cloud, IAM
• Strong knowledge of containerization technologies like Kubernetes and Docker.
• Strong knowledge in public cloud technologies (preferably AWS) and on-premises setups.
• Good knowledge of analysing backend, frontend code whenever required and able to perform some tests as per customer issues.
• Experience with CI/CD tooling like Jenkins etc.
• Experience with version control system like Git, Bitbucket.
• Experience with IaaC (Infrastructure as a Code) tools like Terraform.
• Familiarity with agile development methodologies.
• Lead and participate in various scrum ceremonies.
• Good knowledge of observability tools like Kibana, Elastic stack, Prometheus stack etc.
• Good knowledge of Linux operating system
• Good knowledge of programming languages like Shell scripting, Python etc.
• Knowledge of REST API, API gateways
• Effective communication skills - written, spoken, listening and presentation.
• Great Team player and experience working with global teams and global organizations.
• Bachelor's in computer science or equivalent.
• Preferably a master's degree in computer science.