Job Description

About JazzX AI -

Our mission is to build a world where enterprise knowledge work is no longer constrained by human capacity.

JazzX AI

is building an

AGI-first system of intelligence for the enterprise -- a platform designed to transform how complex, judgment-heavy work gets done.

Instead of adding AI features to existing software, JazzX re-architects enterprise workflows from first principles. Our platform integrates reasoners, knowledge fabrics, and role-native assistants to create intelligent systems that can understand goals, reason through policies, collaborate with humans, and execute work end-to-end -- all within human-defined guardrails and with full explainability.

We are starting with residential lending, where deep due diligence, complex policies, and expert judgment define outcomes, and are building a horizontal platform that will enable intelligent applications across many industries characterized by knowledge-centric, manually intensive processes.

JazzX is not about dashboards or automation. It's about Work-as-a-Service -- intelligent systems that continuously learn, adapt, and deliver outcomes at enterprise scale.

Backed by SAI Group

JazzX AI

is incubated and backed by

SAI Group

, a private investment firm that has committed $1B to build and scale next-generation, AI-powered enterprise software companies. SAI Group's portfolio serves 2,000+ global enterprise customers, generates nearly $800M in annual revenue, and employs 4,000+ people worldwide -- providing JazzX with long-term capital, deep operating expertise, and access to real-world enterprise scale from day one.

Job Summary

We are seeking a seasoned

DevOps / Cloud Engineer

with deep expertise in

Azure and/or AWS

to define and implement cloud architecture, DevOps automation, and operational excellence strategies for enterprise-scale applications. The ideal candidate will lead cloud infrastructure design, CI/CD frameworks, and guide best practices across reliability, security, and cost-efficiency.

Essential skills

Terraform, Azure, I/CD Pipeline, IAC, Docker, Kubernetes Very Strong Linux Knowledge & Troubleshooting Skills; Scripting using - Bash, Python, PowerShell, Ansible; Windows Terminal Services, AD, LDAP; Change, Problem & Incident Management; Implementation awareness of Vulnerability/Penetration Testing, Security; Tools and frameworks used for monitoring, performance management, logging; CI/CD pipeline; SRE - Including Datadog

Desired skills

Hands-on experience in cloud technology - Azure, AWS - Azure preferred; Strong networking skills

Key Responsibilities

Provide technical expertise and leadership when needed to SaaS Operations Production Operations teams. Help Implement the Cloud Operations team's goals and deliverables as determined by JazzX Leadership Ensure smooth operations of Jazzx SaaS products. Take Complete ownership of Customer Implementations, including SLA and SLO. Automate, enhance and maintain critical processes in Cloud Operations, such as Change Control, Monitoring & Alerting Drive critical processes in SaaS Operations such as Change Control, Problem & Incident Management, and Reporting, as well as key tools for Monitoring & Alerting Drive Disaster Recovery and failover procedures, training, testing, and team readiness Coordinate focus groups across all teams on process improvements and technical improvements that lead to better stability and reliability Lead and mentor a high-performing team of DevOps engineers across Azure and AWS cloud platforms. Design and manage CI/CD pipelines using

Azure DevOps

,

GitHub Actions

, or

AWS CodePipeline/CodeBuild

. Automate infrastructure using

Terraform

,

CloudFormation

, or

Bicep/ARM templates

. Manage container orchestration using

Kubernetes (AKS/EKS)

and implement GitOps workflows. Define and implement monitoring, alerting, and logging solutions using

CloudWatch

,

Azure Monitor

,

Prometheus

,

Grafana

, or

Datadog

. Optimize cloud costs and resource usage through governance policies, tagging strategies, and FinOps practices. Implement cloud security best practices, identity and access management, secrets management, and policy-as-code. Drive operational excellence by setting up proactive alerting, incident response, RCA, and continuous improvement. Collaborate cross-functionally to embed DevOps and SRE principles into the software development lifecycle. Stay current with cloud platform enhancements and recommend strategic improvements.

Required Skills & Qualifications

Bachelor's or master's degree in computer science, Engineering, or a related discipline. 5+ years of experience in DevOps, Cloud, or Platform Engineering roles. Strong expertise in either

Azure

or

AWS

, with working knowledge of the other. +

Azure

: Azure DevOps, AKS, App Services, Azure Monitor, Key Vault, ARM/Bicep.
+

AWS

: EC2, ECS/EKS, S3, Lambda, CloudFormation, IAM, CloudWatch. Expertise in Infrastructure as Code using

Terraform

or native tools.
Experience with containerization (Docker) and orchestration (Kubernetes). Proficiency in scripting languages (Bash, PowerShell, Python). Hands-on experience with observability, CI/CD automation, and deployment strategies (blue/green, canary). Deep knowledge of IAM, networking (VNet/VPC, DNS, firewalls), and secrets management. Strong understanding of DevSecOps and cloud compliance (SOC2, HIPAA, ISO27001).

Why Join JazzX AI -

What draws people to JazzX AI is the opportunity to build something truly foundational.

We are at the beginning of a new era

-- one where enterprise systems will no longer be static tools, but

dynamic collaborators

that learn, reason, and evolve alongside the people who use them. At JazzX AI, you'll help build a platform that redefines how work happens in the

AGI era

.



JazzX AI brings together

vision, deep technology, and purpose

. This is not about experimenting with AI features; it's about turning the promise of

AGI

into

practical, auditable, and human-aligned systems

that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments.



If you're motivated by building systems that matter -- systems that combine intelligence with responsibility -- JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.