Location: Mohali | Company: APAART Class of Luxury Decor
About the Role
We are seeking a highly motivated and customer-focused
Senior Design & Sales Consultant
to join our team. In this role, you will be responsible for managing the complete client journey--from initial lead engagement to project closure--while delivering a premium customer experience. You will also contribute to driving revenue through consultative sales, creative design proposals, and cross-selling of our luxury interior products.
Key Responsibilities
Lead Management:
Handle and nurture incoming leads, ensuring timely follow-ups and maximum conversion.
Client Consultation & Proposals:
Conduct detailed client meetings to understand requirements, prepare customized design and sales proposals, and present tailored solutions.
Sales Pitch & Closure:
Deliver persuasive presentations, negotiate terms, and close projects consistently at or above target levels.
Cross-Selling:
Promote and recommend additional APAART products and services (modular furniture, wardrobes, decor, etc.) to enhance client projects.
CRM & Reporting:
Maintain accurate data in CRM, manage project pipelines, and provide timely reports to management.
Client Experience:
Ensure a seamless customer journey, gather testimonials, and build long-term relationships.
Key Performance Indicators (KPI)
Lead qualification & follow-up conversion
Proposal-to-sale conversion ratio
Monthly project closures (10-15 per month)
Customer satisfaction score (8+/10)
Repeat/referral business generated
What We're Looking For
Proven experience in
interior design sales / luxury decor sales
(minimum 3-5 years preferred).
Strong communication, presentation, and negotiation skills.
Ability to manage multiple clients and projects simultaneously.
Proficiency in CRM tools and reporting.
A passion for design and creating outstanding customer experiences.
What We Offer
Competitive salary + performance-based incentives.
Opportunity to work with a luxury decor brand and high-value clients.
Growth-oriented and collaborative work environment.
Continuous training and development opportunities.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹50,000.00 per month
Work Location: In person
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