Job Description

Who We Are

Simpplr is the AI-powered platform that unifies the digital workplace - bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology.



More than 1,000 leading organizations - including AAA, the NHS, Penske, and Moderna - trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com.

JOB DESCRIPTION

Senior AI ENGINEER

About the Role

As an AI Engineer at Simpplr, you will contribute to the design and delivery of

AI-native

platform features that are accurate, reliable and aligned with ethical, legal and compliance standards. You will work with senior engineers, data scientists and cross-functional teams to develop LLM-based systems, MCP integrations, RAG architectures, multimodal solutions and fine-tuned ML models. Every solution will embed explainability, traceability, observability, privacy-by-design and

Responsible AI

governance from the start, in line with Simpplr's code of conduct and industry best practices.

Key Responsibilities

Design, code and enhance AI-native platform capabilities ensuring compliance with data privacy, intellectual property and security policies. Build components for MCP, RAG, LLMs, SLMs, multimodal generation, fine-tuned ML models and agentic workflows. Assist in building and maintaining AIOps and MLOps pipelines with versioning, CI/CD, monitoring, rollback and drift detection capabilities. Apply bias detection, privacy-by-design and compliance best practices to all deliverables. Work with cross-functional teams to integrate AI capabilities into product experiences. Stay updated on AI frameworks, tools and industry standards to bring innovative ideas into the team.

What We Are Looking For

3 - 5 years of experience in AI/ML engineering, data science or related roles. Deliver enterprise-scale AI capabilities using MCP, RAG, multimodal, LLMs, SLMs, fine-tuned custom ML models and agentic workflow automation. Strong programming skills in Python and familiarity with ML frameworks (PyTorch, TensorFlow, scikit-learn). Understanding of data engineering workflows, vector databases and cloud deployment basics. Exposure to MLOps/AIOps tools and processes (CI/CD, model monitoring, experiment tracking). Strong problem-solving, communication and teamwork skills.

Technical Skill Sets

AI/ML:

LLMs, MCP, RAG, multimodal generation, SLMs, prompt engineering.

Programming:

Python, PyTorch/TensorFlow, scikit-learn, full-stack engineering experience is a plus.

Data Engineering:

SQL/NoSQL, Snowflake, Vector databases such as FAISS, Milvus, Pinecone, Redis.

MLOps & AIOps:

CI/CD, model versioning, monitoring, observability, anomaly detection, Docker, Kubernetes, Kafka, Spark, TorchServe, MLFlow.

Cloud Infrastructure:

AWS, GCP, Azure, Terraform/Ansible for secure and scalable deployments.

Responsible AI & Governance:

Bias detection, interpretability, audit trails, privacy-by-design and compliance frameworks.

Our Ideal Candidate

An AI engineer who can design and ship production-grade AI features, working closely with senior engineers to deliver enterprise-ready solutions. You are not just a consumer of AI APIs, you understand and can help build the foundational components of AI-native platforms. You are motivated by building responsible, auditable and explainable AI systems. You are comfortable navigating the operational realities of running agentic AI in enterprise environments, thrive in collaborative teams, are eager to learn from experienced mentors and are excited to contribute to the backbone of Simpplr's Agentic AI capabilities from the ground up.



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Simpplr's Hub-Hybrid-Remote Model:

At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want.

Hub -

100% work from Simpplr office.

Role requires Simpplifier to be in the office full-time.

Hybrid -

Hybrid work from home and office.

Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. *

Remote - 100% remote.

Role can be done anywhere within your country of hire, as long as the requirements of the role are met.