Job Description

Meet the Team

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Cisco Corporate Affairs is focused on Corporate Social Responsibility. It's core to Cisco's purpose, culture and how Cisco invests its resources for social impact. Corporate Affairs focuses on issues most relevant to our business and where we believe we can have the greatest impact. Namely,
People: enabling people to reach their full potential in a digital economy 2-Society; scaling broad social and economic impact in countries around the world and 3 -planet; advancing environmentally sustainable growth in a digital world.


We focus on helping people develop the digital skills to participate, innovate, and thrive in the digital economy. We're investing in breakthrough, early-stage, technology-based solutions that address social and environmental challenges and have the potential to scale, replicate, and be sustainable. We work with governments, educational institutions, customers, NGO's and other partners to support and drive inclusive growth.


We created Cisco Networking Academy based on a SaaS platform, and proved that technology, when combined with education, changes lives. Two decades and more then 24 million students later, the Networking Academy program has expanded to 180 countries. Working with educational institutions across the globe, we prepare students for entry-level jobs and industry-recognized certifications. The Networking Academy is built to be adaptable for students with diverse abilities.


We take a venture-capital-like approach to making strategic social investments. Cisco Public Benefit Investment and the Cisco Foundation support non-profit organizations that leverage technology to support underserved communities around the world to meet critical human needs and disaster relief, build a digital foundation to improve education, and drive economic empowerment and an inclusive digital economy.


We believe impact multiplies and innovative solutions arise when passionate people and transformative technology come together. By empowering a network of talented, innovative, entrepreneurial problem solvers to capitalize on digitization, we can unlock the potential for all people to be included, and for society and the planet to thrive for generations to come.

Minimum Qualifications:

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Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

Experience with Data Pipelines, Airflow Mnm of 7-10 yrs exp . Proven experience in developing chatbots using Large Language Models, with a focus on models like GPT-4, BERT, LLaMA, Mistral or similar. Proficiency in tools like Vector Databases for Copilot development and integration. Strong programming skills in languages such as Python, Java, or JavaScript. In-depth knowledge of natural language processing (NLP) and machine learning techniques. Familiarity with the latest advancements in language models and NLP research. Familiarity with chatbot development frameworks and platforms. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities.

WeAreCisco

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At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.


Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.


We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have

access

to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.


Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.


Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:


.75% of incentive target for each 1% of revenue attainment up to 50% of quota;


1.5% of incentive target for each 1% of attainment between 50% and 75%;


1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.


For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.