Job Description

We are seeking a Senior Data Engineer for our Marketing team in Thomson Reuters. Design and develop our data transformation initiatives as we build the data foundation to drive our marketing strategy to enhance our internal and external customer experiences and personalization. This is a mission-critical role with substantial scope, complexity, executive visibility, and has a large opportunity for impact. You will play a critical role in ensuring that customer data is effectively managed and utilized to drive business insights and facilitating informed decision-making and help Thomson Reuters rapidly scale our digital customer experiences.

About the Role

In this role as a Senior Data Engineer, you will:

Independently own and manage assigned projects and meet deadlines, clearly communicating progress and barriers to manager and stakeholders. Serve as a visible Subject Matter Expert on our Customer Data Platform, maintaining up-to-date awareness of industry trends, cutting-edge technologies, and best practices on relevant topics including unified customer profiles, deterministic and probabilistic matching, identity graphs, data enrichment, etc. Design and implement data ingestion pipelines to collect and ingest customer data into the Customer Data Platform from various sources. This involves setting up data pipelines, APIs, and ETL (Extract, Transform, Load) processes. Create and design data models, schemas, and database structures in Snowflake and the Customer Data Platform. Carry out comprehensive data analysis from various system sources to yield enhanced insights into customer behavior and preferences. Gather and analyze data from various touchpoints, including online interactions, transactional systems, and customer feedback channels, creating a comprehensive customer profile that presents a 360-degree view. Ensure the launch of new data, segmentation, and profile capabilities, as well as the evolutions of the platform, go smoothly. This includes testing, post-launch monitoring, and overall setup for long-term success. Collaborate with marketers and other stakeholders to understand their data needs and translate those needs into technical requirements. Actively identify and propose innovations in data practices that evolve capabilities, improve efficiency or standardization, and better support stakeholders.

Shift Timings: 2 PM to 11 PM (IST).

Work from office for 2 days in a week (Mandatory).

About You

You're a fit for the role of Senior Data Engineer, if your background includes:

Bachelor's or master's degree in data science, business, technology, or an equivalent field. Strong Data Engineering background with 6+ years of experience working on large data transformation projects, related to customer data platforms, Identity Resolution, and Identity Graphs. Solid foundation in SQL and familiarity with other query engines, along with hands-on experience with Snowflake, AWS Cloud, DBT, and Real-time APIs. Expertise in using Presto for querying data across multiple sources and Digdag for workflow management, including the ability to create, schedule, and monitor data workflows. Proficient in configuring and implementing any industry-leading customer data platform, including data integration, segmentation, and activations is a must. Experience using marketing data sources such as CRM especially Salesforce, marketing automation platform especially Eloqua, web tracking Adobe Analytics is a plus. Exposure to Gen AI, capable of leveraging AI solutions to address complex data challenges. Excellent oral, written, and visual (Power point slides) communication skills, especially in breaking down complex information into understandable pieces, telling stories with data, and translating technical concepts for non-technical audiences. Strong ability to organize, prioritize, and complete tasks with a high attention to detail, even in the face of ambiguity and environmental barriers. Knowledge of marketing or digital domains and of professional services industry, especially legal, tax, and accounting is a plus. Experience in working in iterative development and a solid grasp of agile practices.

#LI-GS2

What's in it For You

Hybrid Work Model:

We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance:

Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth:

By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits:

We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture:

Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact:

Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact:

We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.


We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting
Join us and help shape the industries that move society forward.


As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.


We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.


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More information about Thomson Reuters can be found on thomsonreuters.com.