Job Description

Business: DAO Open positions:1 Role Title: Senior Data Analyst Global Career Band:6 Location (Country / City ): Kolkata Recruiter Name : Shruti Mahesh Why join us? (Overview of Dept./Function) Global Service Delivery is a business-aligned, customer-servicing organization with the primary objective of driving operational excellence across our businesses worldwide. Achieving this through the consolidation, simplification and continuous improvement of processes across the full range of HSBC operations, the division simultaneously takes responsibility for managing operational, location and processing risk and ensuring that services provided are at a best-in-class price point for the required quality level. The objective of Master Data Management is to support the business in the collation and accurate representation of the GB and CMB client base for BFCR, finance, wholesale market risk and relationship management. Enabling the business to accurately and consistently manage their financial crime risks, profitability and growth. The team is an integral part of DAO. The Opportunity: (Brief Overview of the Role)

• The principal focus is to ensure data sources and processes are managed in order to ensure data integrity. In this context these sources and processes are those which impact the Wholesale Client Lists.
• This role is a GCB 6 role which will require the role holder to have a detailed understanding of the end-to-end service and product provisions and the data processes and data flows from source systems into the Client Lists.
• Based on this context, the advertised role plays a key role in:
• Act as SME of the process with end-end process knowledge in a Data Management domain
• Develop / revise / reassess data remediation metrics and procedures for effective project delivery with reduced cost and sustainable quality.
• Take effective decisions and identify and resolve complex queries including stakeholder escalations.
• Guide and support the management to take strategic decisions.
• Enable team to deliver expected results on set objectives via regular monitoring, guidance, training, coaching etc.
• Flawless implementation of new projects and / or line of work.

What you’ll do: (List out Key Responsibilities)

• This role is responsible & accountable for the successful delivery of the following areas:
• Understand complex issues and review large amounts of data to identify the appropriate action/ solution.
• Work collaboratively with other teams across MDM within and outside of base location to perform core day to day activities as well as identifying, understanding and communicating, issues or challenges which may occur and where possible recommending actions to manage or resolve
• Take responsibility for identifying, understanding and communicating product development opportunities and associated business outcomes
• Build business cases and develop Terms of References / Business Requirement document as applicable and procure approvals from the relevant Project Managers & Sponsors.
• Execute the assigned projects / analysis as per the agreed timelines and with accuracy and quality.
• Facilitate and manage regular meetings with senior managers, key stakeholders, SME's and delivery partners such as remediation teams.
• Contribute to team development, effectiveness and success by sharing knowledge and best practice.
• Assertively challenge and manage all stakeholders including Senior Managers in order to act within a deadline.
• Responsible for publishing regular updates on the projects and develop effective business MIs.
• The individual will also continuously reassess the operational risks associated with the role and inherent in the business, taking account of changing legal and regulatory requirements, operating procedures and practices and the impact of new technology.
• Drive and support data quality projects / initiatives and/ or statistical analysis within MDM.
• Independently deliver end to end results on various Projects / Initiatives.
• Assist in delivery of more complicated projects under supervision of the Line Manager within agreed timelines, as per agreed quality standards.
• Responsible for complete ownership of the assigned work streams & escalation management / remediation

Requirements
What you will need to succeed in the role: (Minimum Qualification and Skills Required)

• All interested applicants should have the following skills and must meet the following requirements. It is essential to demonstrate or display evidence of the below in the CV while applying for this position:
• 3-4 years of knowledge on data management (E)
• Advanced SQL, Query optimization knowledge and PL SQL programming knowledge (E)
• Knowledge on ETL Process (E)
• Knowledge and experience on Python, Jupyter Notebook/Spyder, Pandas, NumPy, PySpark is required (E)
• Knowledge and experience on Data Visualization tools – e.g., Tableau, Qliksense (D)
• Implementation and Delivery Management (E)
• Business Analysis - Addressing business needs and recommending solutions (E)
• Requirement Gathering and BRD creation (E)
• High Proficiency in MS Excel (E)
• Detail-oriented and capable of delivering a high level of accuracy (E)
• Analytical thinking and problem solving (E)
• Project Management Skills, with prior experience in managing change, build and implementation/ integration (E)
• Excellent interpersonal skills – ability to work across organizations to understand the current data issues. (E)
• Possess good problem solving and decision-making skills (E)
• Excellent written and verbal communication (E)
• Experience of working in a data function interfacing with Global Markets and/or Global Banking systems and processes will be useful (D)

Additional Information / Specific Skills (If Any)

• Minimum Qualification: B. Com /B.Sc. / BCA / B.Tech. or equivalent degree (10+2+3)
• Masters in Finance, MCA, MBA or any additional qualification in finance or banking would be preferred.

Want to Apply -

• Applicants must have successfully completed their probation period.
• Employees must meet performance and behavioral standards as defined in the policy.
• All L7 / L6 applicants should have served at least 12 months and should have successfully completed respective learning curve tenure, in their current role as on closing date.
• Applicant should not be on a corrective action plan/ disciplinary action in the last 6 months or any other performance action as on the date of application.
• Application form should be submitted along with the current CV.
• Applicants should inform their respective Line Managers of their application.
• All the completed applications should be submitted on or before the closing date.
• The Company reserves the right to change any terms and conditions related to employment, mentioned in the Offer Letter and the Rules and Regulations governing the conduct of the employee in the Company. Such change would be intimated by the Company through an internal communication to the employees at large.
• Right to work is required. Local employment rulings and restrictions will apply

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