Senior Data Analyst And It Support Officer

Year    DL, IN, India

Job Description

Job Title -

Data Analyst and IT Support Officer

Place of Posting -

Delhi

Role:



Data Analyst is expected to :

Do independent research on various topics as per the project requirements.

Create survey schedules and questionnaires and manage field data teams (if necessary)

Organize and clean datasets gathered by operations teams

Analyze the data using various tools and soft wares.

Produce meaningful insights from the project data.

Write rigorous reports and policy briefs using the data and field insights.

Provide research and policy outputs.



Specific Responsibilities



Data Acquisition and Preparation

:



Collecting data:

Sourcing data from various internal and external sources, including databases, surveys, logs, and APIs.

Cleaning and pre-processing data:

Identifying and correcting data inconsistencies, errors, and missing values to ensure accuracy and completeness.

Transforming data:

Manipulating data using tools like pandas and SQL to structure it for analysis.

Data Analysis and Modeling:



Exploratory data analysis (EDA):

Analyzing data to understand its distribution, patterns, and relationships between variables.

Statistical analysis:

Applying statistical methods and tools to identify trends, correlations, and significant differences.

Modeling:

Building predictive models using techniques like regression and machine learning to forecast future outcomes.
Data Visualization and Communication:

Creating visualizations:

Designing charts, graphs, and dashboards to communicate data insights clearly and effectively to technical and non-technical audiences.

Report generation:

Writing reports summarizing findings, interpretations, and recommendations based on data analysis.

Presenting insights:

Presenting findings to stakeholders in a clear, concise, and compelling manner.

CRM & LMS Integration and Development



Customize CRM workflows for Entrepreneur Development Programs (EDP) and mentoring support services. Integrate LMS platforms with CRM and mobile apps to streamline learning experiences. Monitor LMS usage, performance metrics, and user engagement through dashboards.

Mobile and Web Application Development



Manage mobile and web app development cycles, ensuring alignment with program timelines and community needs. Coordinate cloud-based testing, stakeholder reviews, and inclusive design feedback loops. Oversee SEO strategies and ensure monthly updates for optimal web presence.

Chatbot and Helpline Operations



Collaborate with operations teams to train and enhance chatbot functionalities. Monitor helpline usage, call flow efficiency, and manage upgrades for improved accessibility and support.

IT Asset and Infrastructure Management



Oversee procurement, tagging, audits, and renewals for IT assets and software licenses. Maintain real-time issue trackers and ensure compliance through QR-based verification systems, whitelisting etc.

Content Development & Localization



Coordinate with subject matter experts and content creators to develop localized, inclusive learning materials (e.g., Green Business, EOL, MOL, Mentor Nuggets). Manage content uploads to LMS and conduct pilot testing with beneficiaries.

OneDrive and Email Management



Supervise data structuring, tagging, and audits for OneDrive and email platforms used across the organization.

Internal Communication and Support



Lead organizational communications including email campaigns, newsletters, and updates. Ensure documentation of BOT (Board of Trustees) meetings, compliance checks, and consultant engagement tracking.

Training and Capacity Building



Facilitate training workshops, digital handholding sessions, and SME knowledge transfer initiatives. Collect and analyze feedback to strengthen learning cycles and field impact.

Other



Data Validation:

Ensure data integrity by validating, cross-checking and cleaning the data as needed

Data Maintenance and Optimization:

Responsible for maintaining the health and performance of our databases, as well as optimizing data retrieval and storage processes

User feedback analysis:

Engage with the operations teams to integrate feedback, driving continuous improvement in data visualisation and utility
Any other assignment given by the senior management

Desirable skills and qualifications



Masters in data science/statistics/economics with 5-10 years of experience working on primary and secondary datasets with prior experience of data analytics and report writing roles

Research oriented focus.

Understanding of statistical concepts

Understanding of data science and analysis principles

Analytical skills in picking out and understanding key insights from the data

Documentation and project management skills

Excellent communication and leadership skills to deliver data-driven insights at an executive level

Having knowledge of India's Economy and its challenges.

Capable of handling large primary datasets / experience working with primary agriculture datasets.

Knowledge of various data analysis tools like R or Stata.

Proficiency in SQL and programming skills in Python or R

Solid experience in and knowledge of Tableau and Microsoft PowerBI, having built your own dashboards

Well versed with data visualization techniques and soft wares.

Embody BYST's mission, vision, and values

Job Type: Full-time

Pay: ?100,000.00 - ?125,000.00 per month

Benefits:

Health insurance Leave encashment
Schedule:

Day shift Weekend availability
Work Location: In person

Application Deadline: 31/07/2025
Expected Start Date: 04/08/2025

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Job Detail

  • Job Id
    JD3842019
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year