Job Description

Roles & Responsibilities:

Lead and manage the operations team to ensure efficient handling of bookings Coordinate between operations and marketing teams, customers, partners & vendors to improve service execution Manage end-to-end business operations, handle queries, complaints, escalations and ensure smooth execution of processes Ensure consistent supply by onboarding new partners & vendors and launch new cities and services Provide training and motivation to the team, ensuring high level of employee satisfaction and employee retention Define and analyze metrics and KPIsto efficiently track progress

Perks:

Rewards, Incentives & Bonuses Special Meals & Food Trials Startup Exposure Full of Learnings

Other Details:

Need people who are responsible, confident and street smart Good communication and soft skills Foodies are preferred
Job Types: Full-time, Permanent

Pay: ?350,000.00 - ?500,000.00 per year

Experience:

Customer support: 1 year (Required)
Work Location: In person