Job Description

. We are expanding our CS process team in Indore/Jaipur and looking for enthusiastic professionals to join immediately.

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Key Responsibilities

Handle inbound and outbound customer interactions via calls/chat/email.

Understand customer needs and provide accurate solutions.

Drive sales through consultative conversations and upselling/cross-selling where applicable.

Meet performance targets (CSAT, Sales, Productivity, Quality, etc.).

Maintain a high level of professionalism and empathy during all customer interactions.

Eligibility Criteria

Minimum 1 year of Customer Service or Sales experience (International BPO preferred).

Excellent communication skills in English (verbal & written).

Ability to work in rotational shifts and rotational offs.

Graduation is mandatory.

Immediate joiners preferred.

Perks & Benefits

5-Day working with rotational shifts & week-offs

14 days of accommodation + complimentary breakfast

Travel reimbursement (Bus/Train/Flight)

Health & wellness coverage + employee assistance program

Career growth opportunities with a global brand

Inclusive & collaborative work culture

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹50,000.00 per month

Benefits:

Flexible schedule Health insurance Provident Fund
Work Location: In person