Senior Customer Service Officer.client Experience And Conduct Customer Service
Year Bangalore, Karnataka, India
Job Description
Job Category: NES Job Group
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To delight internal and external customers over the phone ( inbound & outbound -call back)
- Interact with customers over the phone, chat , email to understand their banking needs.
- Provide excellent customer service to achieve customer loyalty.
- Resolve problems over the live chat, email or telephone.
- Convert sales opportunities in order to meet financial targets.
- Clarify and explain procedures and products over the telephone.
- Capture and report customer feedback towards continual product development.
Skills Required
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Job Detail
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Job IdJD4792446
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear