Service advisors welcome customers, listen to their concerns about their vehicles, and identify the specific services or repairs needed.
Explaining Repairs:
They explain technical issues and repair recommendations to customers in a clear and understandable way, ensuring they understand the necessary work and associated costs.
Providing Estimates:
They prepare detailed service orders, including cost estimates, and explain these to the customer.
Managing Communication:
They keep customers updated on the progress of their vehicle repairs, manage any changes or delays, and address customer concerns promptly.
Customer Follow-up:
After service completion, they follow up with customers to ensure satisfaction and address any remaining questions or issues.
Building Relationships:
They aim to build strong relationships with customers, fostering trust and encouraging repeat business.
Job Types: Full-time, Permanent, Volunteer
Pay: ?20,000.00 - ?27,000.00 per month
Benefits:
Food provided
Leave encashment
Provident Fund
Schedule: