The Windows Cloud Experience (WCX) Engineering Support-as-a-Feature Team engages with our customers and our support partners to ensure that we deliver top-notch customer experiences, and that supportability is an integral part of the product engineering lifecycle. We are looking for customer-obsessed individuals who can become deep technical subject matter experts and develop, improve, and operate processes on a global scale. We are a team focused on learning from deep technical engagement with customers and support engineers to improve Windows 365 and Azure Virtual Desktop; thus, accelerating adoption of Windows in the cloud!
This position requires the individual to be available for on-call duties on some weekends, approximately once every quarter. The on-call responsibilities include addressing urgent issues and ensuring continuous operational support during these periods.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
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