Manage and handle customer queries, concerns, and escalations with professionalism.
Build strong customer relationships and ensure a positive service experience.
Coordinate with internal teams for smooth resolution of issues.
Travel to different branches/locations as required for customer engagement and support.
Train and mentor junior staff in customer handling practices.
Qualifications & Skills:
Minimum
2-6 years of proven experience
in customer handling or client service roles.
Strong communication and interpersonal skills.
Problem-solving attitude with the ability to remain calm under pressure.
Willingness to
travel as per job requirements
.
Proficiency in MS Office and customer management tools.
Salary & Benefits:
Attractive salary package
up to ₹30,000
per month (based on experience).
Career growth and development opportunities.
Travel allowances as per company policy.
Supportive work culture in a growing organization.
Preferred Candidate:
Candidates with strong customer service background.
Ready to travel and handle multi-location responsibilities.
Job Type: Full-time
Pay: Up to ₹30,000.00 per month
Work Location: In person
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