Senior Customer Care Associate

Year    HR, IN, India

Job Description

Key Responsibilities:

Handle inbound and outbound customer queries via phone, chat, or email. Resolve issues related to order, deliveries payment, refund, etc. Ensure customer satisfaction through prompt and professional communication. Follow communication procedures, guidelines, and policies. Provide feedback on the efficiency of the customer service process. Collaborate with internal teams (technical, sales, logistics) to resolve customer issues.
Eligibility Criteria:

Education: Undergraduate & Graduates students can apply Experience: Open to Freshers and Experienced candidates Communication: Excellent verbal and written communication and Fluent in English.
Job Type: Full-time

Pay: ?18,000.00 - ?31,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Language:

English (Required)
Work Location: In person

Speak with the employer


+91 9430049605

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Job Detail

  • Job Id
    JD4050166
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year